
Robert Flanagan
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It keeps not wanting to show cameras even though they aren't very far away from the base. It doesn't want to say connected to my phone. It says it offline. I'm putting in a new review, it's does not stay connected to wifi. Don't waste your money on the system. Do your homework and get a name brand system. This system is not good. It won't even let you leave a "Tell us more review " it sucks.
2 people found this review helpful
Bascom Cameras
11 December 2023
Hi Robert,
Thank you for your feedback. If you contact our customer service, they will be happy to help you solve your problem. You can reach us at info@bascom-cameras.co.uk.

Alan Jones
Excellent cctv system, easy to set up, it's a stand alone system with its own hard drive and has no monthly/annual charges. Linked to your own WiFi it can viewed anywhere and you can copy a recording to sent anywhere. Price is higher than base cheaper systems but worth it. Customer support was very friendly and knowledgeable. Suggestion for the future - add a door bell camera where images can be stored on the same system hard drive.

FSV DG
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Very easy to set up the cameras and the picture quality is fantastic. Having a couple of small issues with remote connection to the recorder to make adjustments but am sure it can be sorted. The customer service from Bascom is amazing, super fast responses and have been able to help in making changes whilst I am still getting used to the controls. Highly recommend this product.
4 people found this review helpful
Bascom Cameras
15 December 2021
Thank you for your feedback. If you contact our customer service, they will be happy to help you with the app. You can reach us at info@bascom-cameras.co.uk.