Leland
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Confusing app. Terrible product. The app shows a completely bogus temperature different from the wall control with the accurate temp. Their tech support said their smart device is measuring the internal blower unit temp which should be much hotter or cooler than the room. So an auto routine to keep range 68 to 72, the device will fight itself, heating then thinking it's very hot and switching to cool on an infinite loop. App says 81F, wall shows 73F. Doesn't get any more stupid than this design.
Cielo WiGle Inc
28 November 2023
Hi Leland, Can you please share which features you find difficult to use? Please contact us at support@cielowigle.com or calling us at +1-425-529-5775 (9 am-9 pm ET, Mon-Fri)
Tanner “tannerb” Bean
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App still misses scheduled changes, and also reverts/forgets schedule variables. The mrcool unit could be ideal for a greenhouse, but the app frankly limits the capability of the system. Added a star for customer support, waiting on firmware updates to enable app to retry missed parameter/state changes i.e. after wifi or power drops out, as it currently does not retry, and also to enable Max fan speed in Auto mode.
Cielo WiGle Inc
09 October 2024
Hi Tanner, we apologize for any issue you might be having! Please report it to our technical support team at support@cielowigle.com or calling us at +1-425-529-5775 (9 am-9 pm ET, Mon-Fri). We are always looking to help our users.
James Payne
I've had it for about 3 months and I'm impressed with it actually and it's hard to impress me so yeah I think it's a great app I think that's a great product and I will definitely be installing five more split systems I might even try to get into the business of it but yes I'm very impressed with it it runs very quiet and it's highly efficient. I'm in Texas I bought a 1 ton system for a room just to help supplement but actually it's been running by itself without the other system so.