(MG Saemaeul Geumgo Customer Center 1599-9000/1588-8801, consultation hours: Weekdays 09~18:00)
[Main service information]
★ Easier login/authentication with biometric authentication and simple password
★ Easy transfer of up to 10 million won per day without secure media, account password, or public certificate
★ Save secure media in your phone with digital OTP
★ Easier menu movement with motion banking
■ The more convenient home screen
- Check your account holdings and personal information (security level, transfer limit, service information, etc.) at a glance
- Faster direct transfer service with recent transfer details
- Provides the ability to move directly to the transfer screen without pasting the copied account number
■The easy transfer pass!
- Just enter your simple password (or bio) to complete the transfer.
- A new simple transfer service has been established that allows convenient transfers without a security medium within the limit of 10 million won per day.
- The transfer screen is simple and concise with an intuitive UI.
■ The safer and more convenient login and authentication
- Simple password, bio (fingerprint, Face ID) authentication login added
- More safely and conveniently with ID, public certificate, simple password, and bio (fingerprint, Face ID) login/authentication.
■Added digital OTP function
- No need to carry it around anymore, the OTP fits into your smartphone!
- Easier authentication process
■Motion banking function added
- Provides the ability to move directly to the screen you set by shaking your smartphone!
- Easily move to the main, transfer, and overall account screens
■ Save transaction details and transfer results
- Save and share transaction details and transfer results as images
■App permission information information
We provide information on the access permissions used in the app as follows.
access rights
* (Required) File: Stores the certificate and has permissions used in the security module.
* (Required) Telephone and phone number: Permissions used for customer center connection and digital OTP
* (Required) Installed apps: Permissions used to detect malware
* (Optional) Notification: Permission used to receive important notifications or useful information
* (Optional) Location: Permission used to find a branch based on my location
* (Optional) Camera: Permission used to take photos of certificates such as ID cards
* (Optional) Battery: Permissions used for PUSH notifications
※Access rights for the MG The Banking app are implemented as essential access rights for Android OS 6.0 or higher.
If you are using an OS version lower than 6.0, you cannot selectively grant permissions, so we recommend upgrading your operating system.
Additionally, even if the operating system is upgraded, the access rights agreed to in the existing app do not change, so in order to reset the access rights, you must delete and reinstall the app to set the access rights normally.
(How to change access rights: Settings > Application (app) Management > MG The Banking > Permissions)
[Service Customer Center]
■ Customer Center: 1599-9000 / 1588-8801
■ Consultation hours: Weekdays 09:00 ~ 18:00 / Only loss reports are available on weekends and public holidays.
※ For safe financial transactions, use of the service may be restricted if the operating system has been tampered with, such as jailbreaking or rooting.
※ Data charges may apply when downloading via cellular, so we recommend using a Wi-Fi network.
※ Status waiting for download (installation): Play Store > Menu > My Apps/Games > Please close the apps being updated before proceeding.