![](https://play-lh.googleusercontent.com/a-/ALV-UjViyjxHN_lQrm7Bh3QTmeU4M9JmuUlnaO0-NdUecmXqFmqc3TLqYg=s32)
Jan Dickson
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Laggy and not user friendly! I had to wait 30minutes for a phone verification code and when it finally sent they had timed out. Downloading a document was almost impossible. It would not open "take a picture or view picture". Finally after several attempts the file tab opened my picture. I am not sure it downloaded correctly or if the picture got chopped up in their app. I do not know why Carnival changed to this but it is much harder than sending an email. Also Hate using phone for financials.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXp2wVHDkx27920pFjkanyQM2PK55OReqhgP8IrUmLicdTshRzG=s32)
David Rotter
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Initially, after signing in with my Google account, it just says "Oops an error occurred". If I close and reopen the app, it hangs on the splash screen. Edit: seems to be fixed in just a few hours. Quick response time. Now please develop a web interface. I don't want to be forced onto my phone to manage financial stuff.
75 people found this review helpful
Stockperks, LLC
07 October 2022
Thanks for the feedback David. It is on the roadmap.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVDFCvwISgKWDqeRwDeSna7WofrEX0UCJi8jq9GtN9BoCd5f3c=s32)
Steve Evans
I sincerely wish the Carnival Corporation would go back to the previous method for requesting Shareholder Benefits. First of all, this App appears to only work on my phone, not my desktop, tying up valuable memory. Next, for obvious reasons, I should not need to give a third party access to my investment broker. My advice is to upload photos or the pertinent documents, with the account numbers partially obscured. This new process took way too long to accomplish with too much security risk.
79 people found this review helpful