3.7
59 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Keck Medicine of USC is committed to patient health, safety and access. Through this app we offer 24/7 access to your medical records. Use this app to send secure messages to your physician, access test results and request prescription renewals and appointments from your smartphone.

We are a team of more than 500 physicians at a leading academic medical center keeping you healthy, on track and doing the things you love. If you are a patient of Keck Medicine of USC and need assistance in accessing the patient portal, please call (877) 621-8014. For immediate assistance in scheduling an appointment, please call (800) 872-2273.

Please note that this myUSCchart should not be used for urgent medical matters.
Updated on
29 May 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 8 others
This app may collect these data types
Personal info, Financial info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
56 reviews
Sam Wong
23 May 2023
This portal is by far the worst I have ever use. It is very unfriendly. It is slow, it's hard to find information and it does not always work. 1st of all, the GUI is poorly built. Make it look friendly and easy to use. 2. Data is very slow. Take a long time to load and system error all the time. 3. Biometric login does not always come up. 4. No feedbacks to the hospital or builder. I guess they know it's bad. Take notes with other medical group portals. Cedar Sinai, UCI, etc.
2 people found this review helpful
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Harry Bussmann
21 May 2021
Same experience as website, which is very poor itself, but without the added benefit of your favorite simple extensions that make browsing better. This is basically just a simple bookmark to the website. How about the ability to remember your user ID, or stay logged in for a few hours if security is needed, or add a pin for easy access after validating who you are using a private device?
8 people found this review helpful
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M Scott
20 June 2024
If you have used MyChart by Epic that most California medical colleges use,Keck's is very different, but not in a good way. The layout and icons are nice and clear. But positives are limited after that. The message section is poor, frequency of it freezing is high, and makes you start over, may take 4-5x tries to get out 1 message. Linking to video telehealth, and your Dr actual receiving your message is also abysmal. When sending a message you have no idea if your Dr received it. Etc.
1 person found this review helpful
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