UserZoom Surveys

2,3
1,5K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Description: UserZoom Survey Tool allows you to run UserZoom Mobile Surveys. UserZoom Surveys are under email invitation only. When you receive an email invitation link and select it, UserZoom Survey Tool app will automatically launch and let you complete the survey. In order to be invited to a survey, you have to be registered in an online panel.
Updated on
05 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Ratings and reviews

2,4
1,4K reviews
Moses Jones
25 August 2022
Wow!!! I am amazed at the reviews. I myself have had a couple of problems with this particular app. But one thing I have started doing is after every survey or test, I uninstall the app until the next survey or test (which tends to be weeks, even months apart). I haven't had a problem since. I'd give this app more stars, but people are having issues with this app and that doesn't sit well with me.
4 people found this review helpful
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UserZoom
26 August 2022
Hi Moses, Thanks for your review and we're sorry to hear that you were facing issues participating in studies powered by UserZoom. If you face issues again, I'd advise you to contact who invited you to participate. They could get in touch with us to investigate further. Best regards, The UserZoom Support Team
Mabel Zhang
02 March 2023
I put the phone down for 10 minutes and the survey couldn't resume. It just had the spinning wheel. I restarted my phone, retry from the survey conductor's link, and always eventually ended up back at the spinning wheel. This is a waste of time because I already spent time during the first half of the survey. I have to uninstall the app and won't be able to finish the survey. Update: Turns out you have to wait a very long time for the wheel. I waited for minutes. Was able to finish the survey.
9 people found this review helpful
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UserZoom
29 March 2023
Hi Mabel, We're sorry to hear that you've been facing issues participating in studies powered by UserZoom. We are unable to indicate what exact issue you encountered. If you face issues again, I'd advise you to contact who invited you to participate. They could get in touch with us to investigate further. Best regards, The UserZoom Support Team
Apoorva M
21 August 2021
Writing yet another review about the same bug I've written about before. It is NOT test specific. It has occurred over three separate tests. It has nothing to do with the actual test and everything to do with the app. Again, every time a test requires you to navigate to a site and opens it, you see the little arrow with instructions for a moment and then it disappears. No way to proceed with survey after that.
53 people found this review helpful
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UserZoom
19 August 2021
Hi there, We're sorry to hear that you've been facing issues participating in studies powered by UserZoom. We are unable to indicate what exact issue you encountered. If you face issues again, I'd advise you to contact who invited you to participate. They could get in touch with us to investigate further. Best regards, The UserZoom Support Team

App support

About the developer
Userzoom Technologies, Inc.
support@userzoom.com
1484 Pollard Rd Los Gatos, CA 95032 United States
+1 415-639-4156

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