Virgin Atlantic

Virgin Atlantic

About this app

So here it is – your brand new Virgin Atlantic mobile App. We’ve heard your feedback, we’ve taken it onboard and we’ve been working on loads of cool stuff meaning you’ve got even more at your fingertips and on the go. You’ve made us feel shiny and new…

You can still do all the basics like find, book and manage your flights. But now there’s more:
•You can pick seats as you’re booking a flight instead of waiting for check-in.
•You can manage your booking - sort any assistance you need, check if the sun’s out in your chosen destination and even treat yourself that upgrade. Go on, you deserve it.
•You can also check in for your flight. Meaning a hassle free breeze through the airport – dreamy!

There’s also lots more for Flying Club members:
•You can now view all of your account activity quickly and easily
•You can update your details and see your handy membership card on your phone
We’re still adding a few finishing touches to make your experience really sparkle. And that’s where you come in - let us know what you think and how we can make the app even better. We got to keep busy somehow!

Buckle up and sit tight. It’s going to be epic.

When downloading the Virgin Atlantic app, you agree that your personal data will be processed in accordance with Virgin Atlantic's Privacy Policy which can be accessed via the link below or on our website at virginatlantic.com.

Ratings and reviews

App stopped working for now reason. After wasting time uninstalling and reinstalling and dumping cache on the phone, I tried to login to their Website instead of the app and the site told me my password was expired. No offer to reset it. So I selected forgot password and it let me reset it to the same password again. Once I completed that then went back to the app, the app then let me log in. So the problem was their Servers and them suddenly deciding they didn't like my password.

Error is their favorite word. No matter what I try to do on the app, the response is "due to error." It states you can continue as a guest. Why would I want to do that when I have already saved all my information on the app. Also, if I enter as a guest, it isn't going to generate my boarding pass. I made sure to get to the airport with ample time to spare to make sure everything was taken care of.

I was going to leave a thorough review but it looks like other 1 star reviews capture my points. Can't make a reservation using voucher. Same generic error message for absolutely everything asking you to call. But you better have hours to spend waiting on eternal hold to get through. Wish I'd never transferred chase points to this joke of a carrier, and I've yet to set foot on one of their aircraft.

What's new

Minor enhancements and bug fixes to keep things running smoothly