Mike Vieira
I rated a one because I cannot give it a negative rating. The app stopped working six or more months ago. This happened during an update. I called Verizon and they told me that I needed a high quality phone for their app to work. I never heard of anything so ridiculous in my life. I told them that their app is the only app I have that consistently crashes. I sent the crash reports to them to no avail. I think that they, do not know how to fix it! Crash reports calls it "Buffer Overflow".
25 people found this review helpful
George V
Unusable. You can't actually log in from your phone. Verizon serves you a code to enter to log in via text message. As soon as you leave the app to go retrieve the code, the app restarts the log in process and that code no longer works. It's a never ending loop. Need the text to log in but can't check the text without re-starting the log in making the text code useless.
50 people found this review helpful
Janet H
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This does not work. Typical of Verizon. Verizon response is typical: try something that is not actually available. My set top box doesn't have "report a problem" in settings help Numerous phone calls and chat sessions don't work either. Verizon doesn't care about customers I've reported them over and over for charging for services that don't work. NO TECHNICIAN EVER GOT RIGHT ON ANY ISSUE IVE EVER HAD WITH VERIZON. TOTAL FABRICATION. NEVER HAPPENS!
25 people found this review helpful
Verizon Services Corp.
13 October 2021
Thanks for your feedback. To better understand your issue, our technician will need your unit's diagnostic information. Please report your issue through the Stream TV set top box, by going to Settings > Help > Report a Problem and a support technician will get right on it.