![](https://play-lh.googleusercontent.com/a-/ALV-UjVFoI4MF_a6v_FCz6mF66Y14V1FEsOsE4xFKJVelpw7seBJMDPh=s32)
Jimmy Chau
The app is unable to start a charging session at Shell Recharge stations. At one level 2 charger, it gets stuck at "Authorizing" and the station never seems to respond. At another CCS charger, the first time, I got a charge equipment error, and retrying, I got a "Card authorization failed". Fortunately, I was able to use the Chargepoint app (with the same card at the same station) to start charging. Instructions on whether to plug in vs authorize first are also unclear.
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWDlWB36WN7dzVdE5X4h151Y_GuPE116Hbwnyhi-mRxzDPkDtQG=s32)
Patrick Behrens
It used to be slow, but now it's showing the charges as busy when they're not even in use. The map overlay no longer shows charging stations even though the map itself is pulling info from Google maps that shows the charging station is there. You have to scan the qr code or enter the station ID. But they still show busy after taking forever to load
4 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjWqcBo5tOBFcur9MWM2B10q-2OCWAjyYTOGh-JPaYR_w3VB5lc=s32)
Michael Gagne
The worst charge stations and app ever! They randomly stop charging and sometimes don't even notify you. If i could give them 0 stars, I would! There are 8 stations at my work and I always have to check my car visually because they randomly stop working. Avoid them as much as you possibly can, even if that means a short walk! Yes, they are that bad!
17 people found this review helpful