4.1
113K reviews
1M+
Downloads
Content rating
Everyone
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About this app

With the free congstar app you have quick and easy access to your personal congstar customer area. The login is extremely easy and supports biometric login. If you have forgotten your password, you can reset your password via SMS in just a few seconds.

The congstar app offers you the following functions:

Prepaid:
• Activate prepaid card
• Display of the current prepaid credit
• Display of current data consumption (also as a widget)
• Top up prepaid credit (on demand or automatically)
• Make a tariff change
• Book, change and cancel options
• View and change customer data
• View and change bank details
• View and change your authentication PIN

Rates:
• Display of current consumption for data, SMS and telephony
• Data usage widget
• Make a tariff change
• Book, change and cancel options
• Invoice overview of the last 12 months as a PDF
• Individual connection records as PDF
• View and change customer data
• View and change bank details
• View and change your authentication PIN

We are continually developing our congstar app and look forward to your reviews and constructive comments.

We hope you have fun with our app
your congstar app team
Updated on
24 Sept 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
110K reviews
Nomad
24 September 2024
Worst app I've ever encountered. Constant issues with service, absolutely terrible customer service, and hours wasted attempting to resolve issues. I finally gave up after I was lied to repeatedly by multiple customer service reps, stating the issue would be resolved, only to eventually (after hours of back and forth over a week) be told that they would essentially be stealing the 20 euro on my account and be unable to resolve the issue and activate the number. Truly disgusting company.
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congstar GmbH
24 September 2024
Es tut mir leid, dass du so eine Erfahrung machen musstest. Wenn es noch Klärungsbedarf gibt, melde dich gerne unter: https://t1p.de/congstarSoMe Gruß Linda
Bartłomiej Wawro
13 September 2024
The app might be ok, I am rating the company itself, which is happy to have me register, then never deliver any sim cards (or any post in general), and then charges for... I don't know what. Not good, folks. Edit/: to the response: yeah, if contacting the support wasn't intentionally difficult and wouldn't require me to go through 5 different authentication steps I would have complained there, but they are really good at keeping people out.
1 person found this review helpful
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congstar GmbH
13 September 2024
We will be happy to help you. Get in touch here: https://forum.congstar.de/community/kontakt/. Greetings Ben
Martin Oldemölle (BODYCOUNTER)
16 August 2024
the app from congstar, worked for me without any problems with: <(text by congstar) Prepaid: • Activate prepaid card • Display of current prepaid credit • Display of current data usage (also as a widget) • Top up prepaid credit (if required or automatically) • Change tariff • Book, change and cancel options • View and change customer data • View and change bank details. • View and change authentication PIN..........> Viewing the connection data was integrated a little late...... 🇪🇺🇩🇪😍
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congstar GmbH
17 August 2024
Thank you very much for the great review, Martin 🥰🥰! Best wishes, Kenan

What's new

Das Update bringt folgende Änderungen mit:

Wir haben die "Guthaben Aufladen" View, inkl. Sofort-Aufladung, Cash Code-Aufladung und Komfort-Aufladung an das neue App Design angepasst

Bugfix: Wir haben einen Fehler behoben, der bestimmte Eingaben auf der Login-View mit Drittanbieter-Tastaturen nicht zugelassen hat

App support

Phone number
+4922179700701
About the developer
congstar GmbH
meincongstarapp@congstar.de
Bayenwerft 12-14 50678 Köln Germany
+49 1515 3987902