Nomad
- Flag inappropriate
- Show review history
Worst app I've ever encountered. Constant issues with service, absolutely terrible customer service, and hours wasted attempting to resolve issues. I finally gave up after I was lied to repeatedly by multiple customer service reps, stating the issue would be resolved, only to eventually (after hours of back and forth over a week) be told that they would essentially be stealing the 20 euro on my account and be unable to resolve the issue and activate the number. Truly disgusting company.
congstar GmbH
24 September 2024
Es tut mir leid, dass du so eine Erfahrung machen musstest. Wenn es noch Klärungsbedarf gibt, melde dich gerne unter: https://t1p.de/congstarSoMe Gruß Linda
Bartłomiej Wawro
- Flag inappropriate
- Show review history
The app might be ok, I am rating the company itself, which is happy to have me register, then never deliver any sim cards (or any post in general), and then charges for... I don't know what. Not good, folks. Edit/: to the response: yeah, if contacting the support wasn't intentionally difficult and wouldn't require me to go through 5 different authentication steps I would have complained there, but they are really good at keeping people out.
1 person found this review helpful
congstar GmbH
13 September 2024
We will be happy to help you. Get in touch here: https://forum.congstar.de/community/kontakt/. Greetings Ben
Martin Oldemölle (BODYCOUNTER)
- Flag inappropriate
- Show review history
the app from congstar, worked for me without any problems with: <(text by congstar) Prepaid: • Activate prepaid card • Display of current prepaid credit • Display of current data usage (also as a widget) • Top up prepaid credit (if required or automatically) • Change tariff • Book, change and cancel options • View and change customer data • View and change bank details. • View and change authentication PIN..........> Viewing the connection data was integrated a little late...... 🇪🇺🇩🇪😍
congstar GmbH
17 August 2024
Thank you very much for the great review, Martin 🥰🥰! Best wishes, Kenan