Heinemann

Heinemann App Team

About this app

Your personal companion for duty-free shopping, lifestyle and inspiration!

Discover a world of inspiration and exclusive content as you embark on your Heinemann duty-free shopping journey!

Let yourself be inspired
Experience a fascinating journey through our carefully curated content. From stories that capture the beauty and diversity of our world, to the latest trends and novelties, to useful knowledge and creative tutorials.

Discover the Heinemann world
Explore our stores at your departure airport even before your journey begins. Find out about current promotions at your departure airport and benefit from exclusive advantages from our partners.

Shop online
Discover our selection of high-quality cosmetics, exquisite spirits, first-class wines and be inspired by our products available exclusively for travelers - our coveted Heinemann Exclusives and Travel Exclusives.

Place your order directly in our app. You can have the products delivered to your home 6 months before departure or collect them directly from the Click&Collect counter on the day of departure.

Enjoy exclusive benefits
As a member of our Heinemann & Me customer program, you get access to exclusive coupons and promotions. Collect loyalty points and benefit from offers and services from our partners at various airports.

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We are aware that some of our users have been experiencing crashes with our latest update, and we are actively working on a fix, which will be released in the next few days. In the meantime, if you're having trouble launching the app, you can resolve this by clearing the app's data. To do so, please go to
Settings > Apps > Heinemann > Storage > Clear App Data.

If you need any help with this process or have further questions, don't hesitate to contact our customer support team at
[e-mail]. We apologize for the inconvenience and appreciate your patience as we work to resolve the issue.

Ratings and reviews

Last version - is not working. Is not even opening. I had to use the web page to get the qr code scanned. And I cannot see the point for the purchase. Maybe because I used the voucher? But where to find the T&Cs? Why to make things complicated? Why not? :-) I deleted and reinstalled. Same problem!! Anyway, is not the first time I have such issues! Guys, please, use this apps in real time, I am sure you will be mad as well... :-(

After the last update the application doesn't even load. Very poor user experience

Since the the last update the app crashes all the time when opening.

What's new

We have integrated push messages and made other minor optimizations.

We hope you enjoy our app and look forward to receiving feedback at: [e-mail].