HELLO CYCLING - シェアサイクル

OPENSTREET CO.,LTD.

About this app

HELLO CYCLING, where bicycle sharing is available at over 9,000 locations nationwide!
Why not try using Hello Cycling, which has "electrically assisted bicycles" and "electric cycles" that are convenient for transportation in a variety of situations, from daily life to sightseeing?



[Features of HELLO CYCLING]
・As it is an electric assist bicycle, it is very comfortable to move around.
・You can easily rent a bicycle and reserve a place to return it from your current location using the app.
- Rentals are available for 30 minutes, making it convenient for short trips.
(Depending on the area, there may be a mixture of bicycles with different hourly rates. Please check the bicycle usage fee on the app.)
・You can reserve multiple electrically assisted bicycles with one account.
Available shared cycling services: daicahri/Bell sharing/SHONAN PEDAL/MY BIKE/Kantetsu Pedal/Mitochari/MaaS Cycle/SUNAUTUS MOBILITY ) / Harenohi Cycle / PULCLE / Izunaka Sharing / Surugano Cycle / NKPEDAL / CYCY / Hi!Cycling / Ballooners Cycle / Mixture etc.
・If you register your IC card, you can easily lend out items from the app without making a reservation.



[Usage scene of HELLO CYCLING]
- For shopping in the neighborhood or for short trips.
- For commuting to work or school, and daily transportation.
・For leisure, traveling to sightseeing destinations, and making memories.
・For transportation in case of emergency such as railway suspension or disaster.



[How to use]
1. First, register as a member! There are no monthly fees associated with membership registration. Complete in as little as 1 minute!
You can also register an account with your email address, Apple, Facebook, or Yahoo! JAPAN ID.
2. Find HELLO CYCLING stations nationwide
After registering as a free member, launch the app, find a nearby station from the area you want to use, and reserve a bicycle.
3. Head to the station and unlock your bike
Check the reserved vehicle number on the app and press the button on the app. Alternatively, enter the 4-digit PIN number issued by your bicycle's vehicle number to unlock the bicycle and start sharing the bicycle.
4. Ride comfortably to your destination as it is an electric assist bicycle!
Available from 130 yen/30 minutes.
(Depending on the area, there may be a mixture of bicycles with different hourly rates. Please check the bicycle usage fee on the app.)
5. Return the bicycle at a nearby station
Return the bicycle to the station you wish to return it to and lock it manually.
Press the "RETURN" button on the key installed on the bicycle to return it. Alternatively, press the "RETURN" button on the operation panel, press "1" (YES) and you're done!



[Payment method]
・PayPay
・Credit card
・Carrier payment (NTT Docomo, au, Softbank)
・Yahoo! Wallet
・WebMoney
Please check the official website or app for other payment methods.



[Precautions for use]
・Please be sure to read the terms of use before use.
・This application uses the location information and Bluetooth function of your device.
・Pricing plans vary depending on the area.
・If you rent a bicycle without a reservation, please note that there may not always be a bicycle at the station you want to rent.

Ratings and reviews

a four star because you can't just leave the bike anywhere it had to be at the drop off locations and if it's full you have to waste time finding another and walk too far. I suggest that you allow users to drop it off anywhere and you can charge them extra for the convenience. I literally walked as far as I rode just to return the bike. for this I give it a 3 star not 4. plus if you rent with a friend, the friend has to drop it off at a different location adding more waste of time.

It's easy to use, a great service. I just wish it was much easier to report issues with a bike (just some selection of buttons like "flat tire", "saddle loose" AFTER riding it) - there are many broken bikes. Also annoyingly many emails that can't be turned off: what's the point of having an app when you still receive 2 emails for each rental? All these notifications should be in-app only.

I rented a ebike and within 4hours the battery got so low if I don't get another bike, I would have to push the heavy bike for very long since the return stations are far. In the end I managed to get another bike but the charges started new again! It is definitely notax 2000￥/12h and the return at all available stations have been a waste of time as it always fail. I was successful only once after trying many stations. This is a terrible scamming bike share system and I am very disapppointed.

What's new

いつもご利用いただきありがとうございます。
今回のアップデートでは下記の改善を行いました。

・軽微な改善を行いました。

今後ともHELLO CYCLINGをよろしくお願いいたします。