MyPower

KPLC

About this app

The Kenya Power App allows you to access a wide array of services including bill enquiries, prepaid meter enquiries, power quality reports and interaction with the customer care team.

Key Features include:
Postpaid services
• Bill balance request
• E-bill registration
• Submission of meter readings
• Billing complaints & suggestions
Prepaid services
• Prepaid token purchase
• Last token inquiry
• Prepaid meter complaints & suggestions
Power quality reports
• Power failure reporting
• Outage maps
• Scheduled power interruptions
• Other power quality complaints and suggestions
Kenya Power employee authentication with Jua for sure

Ratings and reviews

Useless App. This is the best example of a big corporation with the worst customer service!! This app does not work. Why sell convenience when you cannot provide said product. You cant even log in to check your account status or make payments. It seems this app is just for show purposes nothing more. Dissatisfied and Disappointed.

Very useless app. Nothing works. Can't check my tokens, can't even create an account, can't even do anything on it.. does nothing.. just another example of a failed government project.. don't bother downloading it.

The only useful thing in this app was reading tokens if sms was late. But now, it has become impossible, rendering it 💯 useless. Wish there was a 0 star rating. And why should i even keep it?