![](https://play-lh.googleusercontent.com/a-/ALV-UjURP-45gMu8-KPeO6nAOFv_IOa5jvftB69_5yreYL1eajwv0k6c=s32)
Katie Horsfield
Useless app, for example can't even update personal information, add an email address, won't accept my CIN or passport number. Can only contact them via snail mail or phone, no email address for customer services. Couldn't download my "new" RIB which is exactly the same as my old one.
22 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjW6t_Nvb_McxMiQNx0SvuXAydHF9kovFDNoOJQPXZBEJzVHO_-6=s32)
mohamed Agoumi
The app is good, just why has the instant transfer not been implemented yet? Negligence? Like to make your clients' life harder? And there is zero communication about when it's coming, I'll give you my theory, it's free now, so you won't gain anything from it, so you waiting for the first 3 months' free period set by the central bank 😉
3 people found this review helpful
BMCI Groupe BNP PARIBAS
24 August 2023
Cher(e) client(e),
Nous travaillons activement pour vous garantir un accès à ce nouveau service, dans les meilleures conditions. Nous comprenons votre hâte, alors toute l’équipe BMCI vous remercie par avance de votre patience.
A très bientôt.
L'équipe BMCI CONNECT
![](https://play-lh.googleusercontent.com/a-/ALV-UjWAm_IBUhIBqKwi5i7Z1Cant9tdIaSB-U7xGZtwi-ZFJyrllMCu=s32)
Rim Raoudi
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Worst bank experience. The app lacks many functionalities and is often down. Plus, I can't access my business account since the app apparently cannot sustain both personal and business accounts. I regret chosing BMCI
14 people found this review helpful