Octavian -R
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Good app, I encourage the project, time passed, and service polished. Would be useful to be in sync price from the app at the beginning of the ride with price at the end of the ride. Because of the variations, it is difficult to pay by card. Also, sometimes waiting time to get a car is long
4 people found this review helpful
BASINVEST - PRIM
14 April 2023
Thank you for support and detailed feedback.
We just started and within time will be a lot of interesting updates.
Letz team wish you all the best and always open for new ideas, thank you for staying with us.
Maxim Botezatu
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The app suspended my account for 24 hours without warning, notification or other communication, after I had cancelled 2 trips with clear reasons, I think this Letz measure is a quite careless way of acting. In addition failed to carry out a scheduled ride.
Octavian
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Almost useless, when you need a taxi, there isn't any, though there are taxis nearby, AND YOU CAN SEE THEM. And when you cancel the call, they call you after one minute to tell you that your taxi is coming... LATER EDIT: installed again and uninstalled it after 3 days: address errors, some drivrrs do not observe the time indicated on the app, canceling a call is useless, they send you the car anyway etc
3 people found this review helpful
BASINVEST - PRIM
02 April 2024
Hello,
We're sorry to hear that you had a disappointing experience with our app, resulting in a one-star rating. Your feedback is crucial to us, and we'd like to understand the issues you faced. Please contact our support team at support@letz.com so we can investigate and address your concerns promptly.
Thank you for bringing this to our attention.