NextGen Mobile RAP

NCR Retail SCO

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The NCR FastLane SelfServ™ Checkout NextGen Mobile Remote Attendant Program

(NCR NextGen Mobile RAP) application provides a user interface that can run on

mobile devices through a wireless connection from an NCR RAP Server.


The NCR RAP Server can be installed on an NCR SelfServ Checkout desktop RAP, lane, or a standalone PC.


The NCR NextGen Mobile RAP application includes the following features:

• Monitoring lanes and their status

• Viewing a transaction e-receipt for a lane

• Managing transactions requiring attendant interventions

• Adding items to a transaction

• PA/PLA Intervention Handling on Mobile RAP

• Smart Assist Intervention Handling on Mobile RAP

• Scanning of Item using Mobile RAP

• Data Needed Interventions Handling on Mobile RAP

• Intervention Notification (Sound and Vibration only)

• Hide/Show Inactive (Close, Offline, Unreachable only) Lanes