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ืžื™ื“ืข ืขืœ ื”ืืคืœื™ืงืฆื™ื” ื”ื–ื•

ืฉืคืจ ืืช ื”ืคืจื•ื“ื•ืงื˜ื™ื‘ื™ื•ืช ืฉืœ ื”ืฆื•ื•ืช ืฉืœืš ืชื•ืš ื›ื“ื™ ืชื ื•ืขื” ืขื CloudCall, ืžืขืจื›ืช ื”ื˜ืœืคื•ืŸ ื”ืขืกืงื™ ื”ืžืฉืชืœื‘ืช ื‘ืฆื•ืจื” ื—ืœืงื” ืขื ื”-CRM ืฉืœืš

ื”ืชื—ื‘ืจ ืžื”ืจ ื™ื•ืชืจ ืขื ืœืงื•ื—ื•ืช ืคื•ื˜ื ืฆื™ืืœื™ื™ื ืขืœ ื™ื“ื™ ื”ื‘ืืช ืžื™ื“ืข ืžืชืงืฉืจ ื™ืฉื™ืจื•ืช ืœืชื•ืš ื–ืจื™ืžืช ื”ืขื‘ื•ื“ื” ืฉืœืš ื‘-CRM. ืจื™ืฉื•ื ืฉื™ื—ื•ืช, ืชื–ืžืŸ ืžืขืงื‘ื™ื ื•ื”ืืฆืช ืขืกืงืื•ืช ืžื‘ืœื™ ืœื”ื—ืœื™ืฃ ืžืกืš. ืชื›ื•ื ื•ืช ืขื•ืฆืžืชื™ื•ืช ื”ืžื•ืชืืžื•ืช ืœืžื’ื™ื™ืกื™ื ื•ืฆื•ื•ืชื™ ืžื›ื™ืจื•ืช ืขื•ื–ืจื•ืช ืœืš ืœืฆืžืฆื ืืช ื”ื–ืžืŸ ืœืžื™ืœื•ื™ ื•ืœืกื’ื•ืจ ืขืกืงืื•ืช ื ื•ืกืคื•ืช.

ื”ืขืฆื™ื ืืช ื”ืฆื•ื•ืช ืฉืœืš ืœืฉืชืฃ ืคืขื•ืœื” ื•ืœื”ืชื—ื‘ืจ ืชื•ืš ื›ื“ื™ ืชื ื•ืขื” ืขื ื”ืืคืœื™ืงืฆื™ื” ืฉืœื ื• ืœื ื™ื™ื“. ืฉืžืข ืฆืœื•ืœ, ื”ื•ื“ืขื•ืช ื•ื›ืœื™ื ืžืชืงื“ืžื™ื ืฉื•ืžืจื™ื ืขืœ ื”ืชืืžื” ื‘ื™ืŸ ื›ื•ืœื, ื‘ื™ืŸ ืื ื”ื ื‘ืžืฉืจื“ ืื• ืžืจื—ื•ืง.

ื‘ื—ืจ ืžืชื•ืš ืชื•ื›ื ื™ื•ืช ื”ื ื™ืชื ื•ืช ืœื”ืชืืžื” ืื™ืฉื™ืช ืฉืžืชืจื—ื‘ื•ืช ื›ื›ืœ ืฉืืชื” ื’ื“ืœ. ืขื ื–ืžืŸ ืคืขื•ืœื” ืืžื™ืŸ ื•ืื‘ื˜ื—ื” ื—ื–ืงื”, ืืชื” ื™ื›ื•ืœ ืœื”ื™ื•ืช ืจื’ื•ืข ื‘ื™ื“ื™ืขื” ืฉื”ืชืงืฉื•ืจืช ืฉืœืš ืžื•ื’ื ืช.

ื—ื‘ืจ ืืช ื”ืฆื•ื•ืช ืฉืœืš ื•ืฉื ื” ืืช ื”ืื™ื ื˜ืจืืงืฆื™ื•ืช ื‘ื™ืŸ ืžื•ืขืžื“ื™ื ื•ืœืงื•ื—ื•ืช ืขื CloudCall.

ื”ื•ืจื“ ืืช CloudCall ื”ื™ื•ื. ื ื“ืจืฉ ืžื ื•ื™ - ื”ืชื›ื•ื ื•ืช ืขืฉื•ื™ื•ืช ืœื”ืฉืชื ื•ืช ื‘ื”ืชืื ืœืชื•ื›ื ื™ืช
ืขื“ื›ื•ืŸ ืื—ืจื•ืŸ ื‘ืชืืจื™ืš
13 ื‘ื™ื ื•ืณ 2026

ืื‘ื˜ื—ืช ื ืชื•ื ื™ื

ื›ื“ื™ ืœืฉืžื•ืจ ืขืœ ื”ื‘ื˜ื™ื—ื•ืช ืฆืจื™ืš ืงื•ื“ื ื›ืœ ืœื”ื‘ื™ืŸ ืื™ืš ื”ืžืคืชื—ื™ื ืื•ืกืคื™ื ื•ืžืฉืชืคื™ื ืืช ื”ื ืชื•ื ื™ื ืฉืœืš. ื ื•ื”ืœื™ ืคืจื˜ื™ื•ืช ื”ื ืชื•ื ื™ื ื•ืื‘ื˜ื—ืช ื”ื ืชื•ื ื™ื ืขืฉื•ื™ื™ื ืœื”ืฉืชื ื•ืช ื‘ื”ืชืื ืœืฉื™ืžื•ืฉ, ืœืื–ื•ืจ ื•ืœื’ื™ืœ ื”ืžืฉืชืžืฉ. ื”ืžืคืชื— ืกื™ืคืง ืืช ื”ืžื™ื“ืข ื”ื–ื” ื•ื”ื•ื ืขืฉื•ื™ ืœืขื“ื›ืŸ ืื•ืชื• ืžื“ื™ ืคืขื.
ืœื ืžืชื‘ืฆืข ืฉื™ืชื•ืฃ ื ืชื•ื ื™ื ืขื ืฆื“ื“ื™ื ืฉืœื™ืฉื™ื™ื
ื”ืืคืœื™ืงืฆื™ื” ื”ื–ืืช ืขืฉื•ื™ื” ืœืืกื•ืฃ ืืช ืกื•ื’ื™ ื”ื ืชื•ื ื™ื ื”ืืœื”
ืžื™ืงื•ื
ื”ื ืชื•ื ื™ื ืžื•ืฆืคื ื™ื ื‘ื–ืžืŸ ื”ื”ืขื‘ืจื”
ื‘ืืคืฉืจื•ืชืš ืœื‘ืงืฉ ืฉื ืชื•ื ื™ื ื™ื™ืžื—ืงื•

ืžื” ื—ื“ืฉ?

This update brings key improvements and fixes to make you calling experience smoother

Key Improvement and fixes :
- Fixed an issue where Users with Supervisor role couldnโ€™t use trigger Call monitoring Agent and queue calls.
- Fixed call notes panel pop-up issue after outbound calls when using a desk phone.
- Improved overall reliability for Supervisor persona call controls.

ืชืžื™ื›ื” ื‘ืืคืœื™ืงืฆื™ื”

ืžื™ื“ืข ืขืœ ืžืคืชื—ื™ ื”ืืคืœื™ืงืฆื™ื”
CLOUDCALL LIMITED
sanjay.rawlani@cloudcall.com
1 Colton Square LEICESTER LE1 1QH United Kingdom
+1 650-544-9069