Dear 加藤秀治,
Thank you for using Klook.
We are sorry that the booking experience was not as expected. If you have questions about your booking, you may use "Chat with Us" to get support. Please fill in your booking details in this form https://forms.gle/THVtSV4XJ1nWrFHM8, so we can look into it. Your understanding is appreciated.
Sincerely,
Vivien