Nayana VS
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Was perfectly fine until last week (except some day I was not able to see any updates). But after that it doesn't show the realtime bus location. Only getting notifications. As of my understanding this app is mainly for tracking real time bus location. If it's not working what's the use of this app. Hope you can correct it soon . This app is getting weird and weird. Today I got a notification saying they dropped my son at an unknown stop. Made me panic for a minute.
1 person found this review helpful
Monica Slater
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Edit: That has got to be the most gaslighting response, ever. I'm not the problem, it's your programming. The app doesn't work. It never shows the buses, never see notifications. It doesn't work for anyone at our bus stop. This app has got to be, the worst of all apps, of all time. Works about 5% of the time. Hire better software engineers.
7 people found this review helpful
Transportant, Inc
March 9, 2022
We are sorry you are not enjoying the app. If you can provide some details of the issues you are having we will be happy to help you resolve them. Please contact support@transportant.com
Bryan & Jamie Reed
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Edit 11/8/22 - same thing happening again.. it has become absolutely useless. Yesterday it never did notify me or update the activity to show when my kid was picked up or dropped off. This morning all the activity from yesterday is there now but not showing today's. Have all settings set to notify me of activity yet I don't get them. Sometimes, I will indeed get notified but, much later than the actual event. Started out great but after the first month this app started going downhill fast.
Transportant, Inc
December 3, 2021
We understand how annoying that must be. We are currently working to address issues with the cellular and GPS signals to the bus that can cause this. Let us know if you are still having this issue at support@transportant.com. We appreciate your feedback.