Daktela
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À propos de l'application
Access the most important features of your contact centre from your mobile phone.
Enjoy all the core features in your pocket!
Ticketing: Keep tabs on your helpdesk on the go. Write emails and comments, edit system and custom fields, work with your views. Just like on your PC.
CRM: All contact centre contacts and accounts readily available from anywhere. Start calls or send SMS at the tap of your finger and easily update contacts with new info.
Calls and chats: Never lose access to your live communication channels and always deliver on-time service.
Realtime: Keep track of what's going on in your contact centre using our mobile Realtime panel: waiting and ongoing activities, user states and pauses.
Wallboards: Monitor your live contact centre statistics from anywhere, making sure everyone is on track.
The Daktela app is free with your Daktela licence.
Enjoy all the core features in your pocket!
Ticketing: Keep tabs on your helpdesk on the go. Write emails and comments, edit system and custom fields, work with your views. Just like on your PC.
CRM: All contact centre contacts and accounts readily available from anywhere. Start calls or send SMS at the tap of your finger and easily update contacts with new info.
Calls and chats: Never lose access to your live communication channels and always deliver on-time service.
Realtime: Keep track of what's going on in your contact centre using our mobile Realtime panel: waiting and ongoing activities, user states and pauses.
Wallboards: Monitor your live contact centre statistics from anywhere, making sure everyone is on track.
The Daktela app is free with your Daktela licence.
Date de mise à jour
La sécurité, c'est d'abord comprendre comment les développeurs collectent et partagent vos données. Les pratiques concernant leur confidentialité et leur protection peuvent varier selon votre utilisation, votre région et votre âge. Le développeur a fourni ces informations et peut les modifier ultérieurement.
Aucune donnée partagée avec des tiers
En savoir plus sur la manière dont les développeurs déclarent le partage
Aucune donnée collectée
En savoir plus sur la manière dont les développeurs déclarent la collecte
Les données sont chiffrées lors de leur transfert
Vous pouvez demander la suppression des données
Nouveautés
- improvements and bug fixes
Assistance de l'appli
phone
Numéro de téléphone
+420226211245
À propos du développeur
Daktela s.r.o.
daktela@daktela.com
Vinohradská 151
130 00 Prague
Czechia
+420 226 211 243