ALE IP Desktop Softphone

Alcatel-Lucent Enterprise Applications

ଏହି ଆପ୍ ବିଷୟରେ

ALCATEL-LUCENT IP DESKTOP SOFTPHONE

Installed on an Android tablet and smartphones(*), this application offers business voice communications to on-site and remote workers through an emulation of the Alcatel-Lucent 8068 Premium DeskPhone.

CUSTOMER BENEFITS:
- Fully-integrated telephony solution
- Quick and user-friendly access to telephone features
- Smart DeskPhones user experience for fast adoption
- Optimization of employees’ productivity
- Easy integration of on-site and remote workers
- Carbon footprint reduction
- Communications, connectivity and hardware costs control

FEATURES:
- VoIP protocol of the Alcatel-Lucent OmniPCX Enterprise/Office provides voice communications on the tablet or smartphone
- Available on-site on WiFi
- Available off-site anywhere the user is able to connect to the company’s IP network via a VPN (works on WiFi, 3G/4G cellular)
- G.711, G722 and G.729 codecs are supported
- Business or Contact Center mode
- Horizontal/vertical flip
- Similar layout and keys as the Alcatel-Lucent Smart DeskPhones
- Multilanguage interface:
o Softphone display panel: the same languages as the 8068 Premium DeskPhone
o Application settings menu: English, French, Spanish, Italian, German and Arabic languages are supported

OPERATIONAL DETAILS:
- IP Desktop Softphone license per user required on the Alcatel-Lucent OmniPCX Enterprise/Office. Please contact your Alcatel-Lucent Business Partner to get these licenses.
- Minimum requirement: Android OS 8.0
- The installation, administration and user manuals are available from your Alcatel-Lucent Business Partner on the Alcatel-Lucent Technical Documentation Library
- Support URL: https://businessportal.alcatel-lucent.com

(*) For the list of supported devices, please refer to the “Services Assets Cross Compatibility” document available from your Alcatel-Lucent Business Partner.

ନୂଆ କଣ ଅଛି

Package name changed to: com.ale.proserv.ipdsp.

Warning:
- This version is seen as a new application in the store, in some devices the extension number might not be restored. it is recommended to set it out of service before using this version. (you can use the prefix "Set In/Out of service" (400 by default)).
- Making call using external application now uses action: "com.ale.proserv.ipdsp_START_CALL" instead of "com.alu.proserv.ipdsp_START_CALL". Please refer to chapter 16 of User Guide