Fido My Account

2.9
45K reviews
5M+
Downloads
Content rating
Everyone
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About this app

• Track your data usage in real-time and track your airtime, text messaging and long distance usage according to your schedule
• View your bill, and save/print a PDF with full details
• Make a secure payment with your Credit Card on-the-go
• Get 5 EXTRA hours of data –
1 hour, 5 times a month, with all Fido PulseTM plans
• Manage your travel options
• Edit your contact information and billing address without calling us
• Change your method of payment in just a few taps
• Switch up your add-ons straight from your phone!
• Check your network status with Network Aid
Updated on
Oct 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
44.6K reviews
Dave Roy
November 6, 2023
When it works it's great sadly most of the time it doesn't. In the app store it tells me it's installed. I look for it in my apps drawer and it's nowhere to be found. I literally have to open it from the app store. I've tried deleting and reinstalling and no luck. I just upgraded to pixel 8 pro and have the same problem. It shows the app installed but it's nowhere in my app drawer or search bar
15 people found this review helpful
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Fido Solutions Inc.
November 6, 2023
Hey Dave! Tryi typing ''My Account'' in your search bar to find the app! Hope that helps! - Van
tabarnak caliste
October 23, 2024
Updated the app and since then, I cannot make any payment! It kept saying error on our side! Which makes the app pretty useless now. Besides, it does not keep me logged in as it used to be: Everytime I open the app, it kept showing me the login page with my credentials already filled in and then I have to click login manually everytime..that's not the point of the "Remember me" option. This few seconds I'm loosing each time is really annoying. Please fix this and I'll gladly change my feedback!
19 people found this review helpful
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Fido Solutions Inc.
October 23, 2024
Hello. Thank you for sharing your feedback with us here. For assistance with your app, make sure to contact our team on X or Facebook whenever you get a chance. -Kenny
SpotOnNostalgia
October 24, 2024
overall it's good, but ability to be able to lock the app without having to log all the was out would be great - much like a banking app having separate sign in from the phone itself. it'd feel more secure with all you're able to do inside app including phone number change and sim swap, plus all info you can see. just an idea
1 person found this review helpful
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Fido Solutions Inc.
October 24, 2024
Thank you for the feedback! -Alexis

What's new

Improvement and bug fixes.

App support

About the developer
Fido Solutions Inc
Fido.MyAccount@rci.rogers.com
4000-800 rue de la Gauchetière O Montréal, QC H5A 1K3 Canada
+1 416-648-9336