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BeSeech
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Hi Before last update, I had my vaccination certificate in PeduliLindungi. But after upgrade it dessapeared. I tried to add it again. But it did not help. Also, I think, that the issue can be related with empty phone number in my profile. But I can not add the phone number, because the App does not send the sms with verification code. Other apps, like WhatsApp, sent the sms to that number without any issues. Looking for your help Thank you
Ministry of Health Republic of Indonesia
22 серпня 2022 р.
Halo Ka,
Mohon maaf atas ketidaknyamanannya.
Harap pastikan identitas yang Anda masukkan sama dengan identitas yang didaftarkan ketika vaksinasi. Lakukan pengecekan melalui website pedulilindungi.id untuk kelengkapan data diri, termasuk email dan nomor HP.
Terima kasih
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Inna Ocheretna
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Hello is been almost 1 months once your system can't approve my and my friends documents? Pls approve it on urgent basis bc we will have fly soon!!!!! And make sure that passport number and number at covid certificate is same(ID is different number)... your application didn't work properly....how possible for check covid certificate u need more than 1 months!!!!! People can lost a lot of money and vocation bc this app not work properly and here no one responsible for checking test!!!!!! Pls do y
Ministry of Health Republic of Indonesia
13 серпня 2022 р.
Hello,
We apologize for the inconvenience.
Please be informed that should you have registered your vaccination data through PeduliLindungi, kindly wait as the verification will be done by the local embassy for foreigner (Indonesian will be done by Kemenkes). You may send an email to vni@dto.kemkes.go.id for any further question.
Thank you