VAC Remote Dialer
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VAC Remote Dialer: Efficient Remote Calling Solution
Overview:
VAC Remote Dialer streamlines remote communication, enabling seamless connections with clients and agents. This app is ideal for businesses looking to enhance their remote call management with a reliable and efficient solution.
Key Features:
- Auto Dialing: Automatically dials customer numbers, saving time and effort.
- Manual Dialing: Allows agents to manually dial customer numbers.
- One-Touch Login: Easy access to all calling features with a single login.
- Agent Availability: Agents can set their status (active/inactive) and receive calls accordingly.
- Real-Time Monitoring: Admins can monitor calls and agent performance in real-time.
- Call Forwarding: Forwards calls to agents' mobile numbers while maintaining privacy.
- One-to-One Mapping: Ensures direct call mapping between specific agents and customers.
- Centralized Call Recordings: All calls are recorded and stored centrally for easy access and monitoring.
- Call Performance Capturing: Detailed tracking of call performance for better insights and reporting.
Purpose:
Designed to facilitate remote calling, VAC Remote Dialer provides flexibility and convenience for agents, allowing them to work from anywhere, manage calls from their mobile phones, and ensuring efficient call routing and centralized control.
Benefits:
- Remote Work Flexibility: Agents can attend calls from anywhere and choose their own login times without needing office infrastructure.
- System Efficiency: Eliminates the need for agent systems and complex network setups, improving overall efficiency.
- Security and Privacy: Protects agent and customer phone numbers, ensuring privacy and reducing network security maintenance.
- Centralized Management: Admins can monitor call recordings, assign auto-dialers, and generate detailed reports from a central hub.
- Enhanced Call Handling: One-to-one call mapping and efficient call routing improve call handling and agent utilization.
How It Works:
1. Admin Uploads the List: Contact list is uploaded via the admin web application.
2. Agents Log In: Agents log in, and the system starts auto-dialing to customers.
3. Call Handling:
- If the customer does not pick up, the call is marked as "No Answer."
- If the customer answers, the call is transferred to the agent.
4. Post-Call Actions: Agents enter call details into the app after the call.
5. Admin Monitoring: Admins generate reports and listen to call recordings from the centralized server.
6. Campaign Management: All agents can participate in a single campaign if no manual dialing is required.
Contact Information:
VAC Softteck LLP
Flat No: K, Senthil Flats,
59, Burkit Road, T.Nagar,
Chennai – 600017.
Contact: 044-35109600
Email: sales@vacsoftteck.com
Download Now:
Enhance your business's remote calling capabilities with the VAC Remote Dialer, available now on the Play Store.
Overview:
VAC Remote Dialer streamlines remote communication, enabling seamless connections with clients and agents. This app is ideal for businesses looking to enhance their remote call management with a reliable and efficient solution.
Key Features:
- Auto Dialing: Automatically dials customer numbers, saving time and effort.
- Manual Dialing: Allows agents to manually dial customer numbers.
- One-Touch Login: Easy access to all calling features with a single login.
- Agent Availability: Agents can set their status (active/inactive) and receive calls accordingly.
- Real-Time Monitoring: Admins can monitor calls and agent performance in real-time.
- Call Forwarding: Forwards calls to agents' mobile numbers while maintaining privacy.
- One-to-One Mapping: Ensures direct call mapping between specific agents and customers.
- Centralized Call Recordings: All calls are recorded and stored centrally for easy access and monitoring.
- Call Performance Capturing: Detailed tracking of call performance for better insights and reporting.
Purpose:
Designed to facilitate remote calling, VAC Remote Dialer provides flexibility and convenience for agents, allowing them to work from anywhere, manage calls from their mobile phones, and ensuring efficient call routing and centralized control.
Benefits:
- Remote Work Flexibility: Agents can attend calls from anywhere and choose their own login times without needing office infrastructure.
- System Efficiency: Eliminates the need for agent systems and complex network setups, improving overall efficiency.
- Security and Privacy: Protects agent and customer phone numbers, ensuring privacy and reducing network security maintenance.
- Centralized Management: Admins can monitor call recordings, assign auto-dialers, and generate detailed reports from a central hub.
- Enhanced Call Handling: One-to-one call mapping and efficient call routing improve call handling and agent utilization.
How It Works:
1. Admin Uploads the List: Contact list is uploaded via the admin web application.
2. Agents Log In: Agents log in, and the system starts auto-dialing to customers.
3. Call Handling:
- If the customer does not pick up, the call is marked as "No Answer."
- If the customer answers, the call is transferred to the agent.
4. Post-Call Actions: Agents enter call details into the app after the call.
5. Admin Monitoring: Admins generate reports and listen to call recordings from the centralized server.
6. Campaign Management: All agents can participate in a single campaign if no manual dialing is required.
Contact Information:
VAC Softteck LLP
Flat No: K, Senthil Flats,
59, Burkit Road, T.Nagar,
Chennai – 600017.
Contact: 044-35109600
Email: sales@vacsoftteck.com
Download Now:
Enhance your business's remote calling capabilities with the VAC Remote Dialer, available now on the Play Store.
Oxirgi yangilanish
Xavfsizlik — dastur ishlab chiquvchilar maʼlumotlaringizni qanday jamlashi va ulashishini tushinishdan boshlanadi. Maʼlumotlar maxfiyligi va xavfsizlik amaliyotlari ilovadan foydalanish, hudud va yoshga qarab farq qilishi mumkin. Bu axborot dastur ishlab chiquvchi tomonidan taqdim etilgan va keyinchalik yangilanishi mumkin.
Nima yangiliklar
Bugs Fixed.
UI Improved.
UI Improved.
