CC
Not sure why I can't view the 3D lesson online. We have a chromebook, tablet, and computer but have to watch on the smaller phone screen as it's the only device that will run the app. The AR sometimes worked but we have to hold the phone up the whole time as the popsocket doesn't hold the camera high enough to aim the picture. No way to scan the little cards that come in the kits.
1 person found this review helpful
MEL Science
November 10, 2021
We're sorry to say that not all devices support the VR (looks like 3D) mode. If the device supports it then you will be able to select it in the app settings.
Jamie Roberts
I mean, I had high hopes, but I'm not sure what exactly these people think is exciting for kids in this app. The voice is very monotone, and doesn't have enough genuine enthusiasm. My kid was bored with it before I could explain it goes along with her kit she got. Another thing, these kits are too expensive. Plus, I put in that my kid is 5, but they sent the jungle jack set which seems a bit boring for a girl her age. I wish we'd gotten the crystal one or one more appealing to little girls.
1 person found this review helpful
Hi Jamie, thank you so much for your feedback. It has been forwarded to our team! We look forward to sending you another kit, and wish your daughter a wonderful time with the coming projects.
Please contact us at support@melscience.com if you have any requests. We'd be glad to help!
Sara Nassef
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It is perfect "only if it works" It only worked once I downloaded it, then it just frozen.. even after uninstalling and reinstalling. My phone is 2019 and latest Android version... No other apps get frozen on it at all but ONLY this one... Now my subscription it totally useless as I can't tell my kids what's going on... This is really frustrating.
3 people found this review helpful
MEL Science
September 30, 2020
Hi Sara,
A new release has now been shipped to the Google Play Market. Could you possibly try updating the app to the latest version?
Our Team has done some extensive work in regard to the stability of the app, there is a good chance that your use-case was also fixed!
Thank you!