3.5
450 reviews
100K+
Downloads
Content rating
Everyone
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Screenshot image
Screenshot image

About this app

The TelOne App also ensures customers have Access to Information about TelOne’s products and services whenever the user needs it (24 hours a day) and at their convenience.

Log faults, check balances and more from the convenience of your Apple, Android or Microsoft device.

Features include:

*View Balance*
Get your latest billed balance, and view the last amount paid at your convenience. Current Broadband and Voice balances available for your convenience.

*Directory*
Quickly locate any registered number from our listings.
•Social media – Connect with us on our social media platforms

*Wi-Fi Zone locator*
Locate our available Wi-Fi zones based on your location

*Payments*
Pay for all your services conveniently using the TelOne Mobile App.

*Promotions*
View the latest promotions 

*Live chat*
Chat with our Client Services and Support team 24/7.
Updated on
Aug 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and Photos and videos
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
426 reviews
Brighton Munezi
April 1, 2023
For two times consecutively now I have been purchasing WRONG bundles using this app. The descriptions on the buttons do not tally with the bundles that the code underneath will lead you to purchase. I wanted to buy the Home Extra 15G bundle but I ended up paying for the Home Basic Night 10G bundle which I do not need. This is a great inconvenience and it must be resolved as a matter of urgency. I am greatly disappointed at the developer's lack of ability to do simple testing.
16 people found this review helpful
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mbuso ndlovu
August 18, 2022
The app is no longer allowing login even with correct credentials. This happened after the latest android 11 update of 26th July. Perhaps you need to check your compatibility with this update. Have contacted your support via Facebook messenger and they have not managed to solve the problem
21 people found this review helpful
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TelOne Developer
September 22, 2022
Hi Mbuso, Please contact our Contact Center 0242 700950 for assistance regarding log in issues or email clientservices@telone.co.zw.
Nhlanhla Mkandla (Ntlantla McAndler)
August 3, 2020
Installed the app to get away from the website that is failing to send the OTP. The app sends me right back there. If I wanted to go to the website, I wouldn't have installed an app for that and WhatsApp auto generates a message sending me to the website. Frustrated
31 people found this review helpful
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What's new

ZWG Currency Update