Agent App

LivePerson, Inc.

關於此應用程式

LivePerson Agent App可隨時隨地在您和您的消費者之間提供實時消息。

不要被束縛在辦公桌上-隨時隨地進行互動，絕不會錯過建立有意義的聯繫的機會。

主要特徵：

•使用實時消息與消費者建立聯繫

•每當您的消費者請求與您聯繫時，都會收到推送通知

•查看和管理您分配的座席對話

•控制可用性，因為隨時可能有新連接！

•與您的會話雲Web平台無縫匹配

最新動向

v2.8.4
- Implemented Consumer message channel indicator in AgentApp
- Implemented feature Sorting Page navigation widget
- Implemented feature Permission to control Back to Queue
- Implemented feature Takeover in AgentApp
- Flurry added some more events and page views, corrected app version
- Fixed Formatted text appears with HTML tags in the notifications and My Conversations List
- Fixed PCI form : It should not be possible for joined Agent Manager to send secure forms