I paid for the energy, and received the payment notification from my credit card , yet the energy didn't show in app.
Sidewalk Entertainment
2023年11月22日
We sincerely apologize for the inconvenience you've experienced. Due to limited information, our team was unable to locate your STEPIN ID to provide you the purchased energy. Your transaction will be refunded shortly and the paid amount will be returned to you via your payment method accordingly. Please contact us for any further assistance.