I-Symphony SummitAI Service Management iyisisombululo esilandelayo se-ITSM ++ esinikeza isethi ephelele yamakhono okuphatha insizakalo ye-IT ukuthuthukisa amazinga wensiza nokukhiqiza kuyo yonke inhlangano.
Ngokuhlanganiswa okuqinile kwenguquko yayo yokuguquguquka, isehlakalo, inkinga, nezinsizakalo Zokusebenza kwensizakalo ezungeze i-database ejwayelekile yokuphathwa kokucushwa (i-CMDB), isinqamu esisetshenziselwa ukuphathwa kwesevisi sihlinzeka izinhlangano ze-IT ngenqubo esebenza kahle, esebenza kahle futhi enamandla.
Ngalezi zinhlangano zingaxazulula izehlakalo nezinkinga, zilawule izivumelwano zezinga lesevisi (SLAs), futhi zikhuphule ukwaneliseka kwabasebenzisi ekugcineni.
Kubuyekezwe ngo-
Jul 31, 2024