Call Sofia - Сигнали

Столична община

Mayelana nalolu hlelo lokusebenza

I-Call Sofia evuselelwe ngokuphelele uhlelo lokusebenza olusemthethweni lweselula lwe-Contact Center yaseSofia Municipality. Umklamo omusha, ukuzulazula phansi okulula kanye nezinyathelo ezicacile ezilandelanayo kukusiza ukuthi uthumele imibiko engaphuthumi mayelana nezinkinga zemvelo yasemadolobheni ngokushesha futhi uqaphe ukucutshungulwa kwazo - ngqo kusuka kufoni yakho.

Thumela umbiko ngezinyathelo ezimbalwa ezicacile:

• chaza ikheli eliqondile noma ukhethe indawo emephini;

• khetha isigaba esifanele;

• engeza isihloko kanye nencazelo eningiliziwe;

• namathisela izithombe ezifika kwezi-5;

• thumela umbiko e-Contact Center.

Ungabika ukuhlanzeka, ingqalasizinda yemigwaqo kanye nemigodi yamanzi, izibani kanye nezimpawu zomgwaqo, ezokuthutha zomphakathi, indawo yokupaka, amapaki nezingadi, izilwane, izakhiwo kanye nokwakhiwa, ukuhleleka komphakathi kanye nezinye izinkinga edolobheni.

Uhlelo lokusebenza oluvuselelwe luphinde lunikeze:

• umklamo omusha, ocacile kanye nokuzulazula phansi okulula;

• ngena ngemvume nge-Apple ne-Google;

• ukulandelela isimo semibiko oyithumele;

• ubuyekeze izimpendulo ezitholiwe;

• phatha idatha yakho yomuntu siqu kanye nephrofayili;

• thumela imibuzo neziphakamiso e-Contact Center;
• ukuzinza okuthuthukisiwe kanye nokuziphatha okucacile uma kwenzeka ukuntuleka kokuxhumana okwesikhashana.

I-Call Sofia yenzelwe izimpawu ezingaphuthumi ngaphakathi kwendawo kaMasipala waseSofia. Uma kwenzeka ingozi empilweni, empilweni, ekuphepheni noma empahleni, shayela ku-112.

Yini entsha

Първа официална версия на приложението Call Sofia.