WZPDCL Customer Service

WZPDCL

Mayelana nalolu hlelo lokusebenza

I-West Zone Power Distribution Company Limited (WZPDCL) yasungulwa njengenkampani esabalalisa ugesi ngoLwezi wezi-2002 njengengxenye yezinhlelo zikahulumeni zokulungisa ugesi ngendlela yokuhlanganisa umkhakha kagesi kanye nokwandisa ukusebenza kahle ngokuqinisekisa ukuphendula kanye nezinsiza ezingcono emkhakheni wezokuGenelisa, ukuDlulisa kanye Ukusabalalisa ngokunciphisa ukulahleka kwesistimu yokusabalalisa nokuqinisa isimo sezezimali. I-WZPDCL isabalalisa ugesi eNtshonalanga Zone (iKhulna Division, Barisal Division kanye nesifunda saseGreater Faridpur esihlanganisa izifunda ezingama-21 kanye nama-upazila angama-20 ngaphandle kwendawo ye-REB) yezwe. Imisebenzi yokusebenza ye-WZPDCL yaqala ngomhla zi-1 kuMbasa, 2005 ngokuthatha uhlelo lokusabalalisa ngaleso sikhathi, Indawo esentshonalanga ye-BPDB (Ibhodi Lokuthuthukiswa Kwamandla e-Bangladesh). I-WZPDCL iqale ukusebenza kusukela ngo-April, 2005 ngokuzimela.

I-WZPDCL ingathanda ukuhlinzeka ngohlelo lokusebenza lweselula kumakhasimende ayo ngenguqulo yesiNgisi neye-Bangla mayelana nalokhu okulandelayo:
1. Ungangena ngemvume ngenombolo yeselula ebhalisiwe ohlelweni.
2. Ingakwazi ukubhalisa nenombolo ye-akhawunti yekhasimende ekhona kanye nenombolo yeselula entsha uma inombolo yeselula ingekho ohlelweni.
3. Ingabona imininingwane yekhasimende kanye nolwazi lokuxhumana.
4. Ulwazi oluningiliziwe lwe-postpaid okufanele lukhokhelwe futhi lungakhokha ngesango lokukhokha elitholakalayo.
5. Ungabona imininingwane yokukhokha yezinyanga eziyi-12 ezedlule ekhokhwa ngesango lokukhokha nge-inthanethi.
6. Ungabona ulwazi lokusetshenziswa kukagesi lwezinyanga eziyi-12 ngebha shadi.
7. Angakwazi ukubuyekeza ulwazi olwengeziwe lwe-akhawunti yakhe ukuze azuze manje ekuxhumekeni.
8. Ingashayela inombolo yocingo yesikhungo socingo.
9. Ingakha isikhalazo esisha ngendawo yemephu nefayela eliyireferensi.
10. Ungabona isikhalazo esithunyelwe, isikhalazo sokuqhubeka, isikhalazo esixazululiwe kanye nesikhalazo esinqatshiwe.
11. Angabona Umyalelo osemthethweni Wokuqhubeka uthobelana.
12. Inganikeza impendulo yesikhalazo esixazululiwe.
13. Ingathumela i-imeyili yokusekela ye-WZPDCL.
14. Angafaka isicelo Sokuxhumanisa Okusha.
15. Ingabheka isimo sesicelo Sokuxhumaniseka Okusha futhi ikhokhe Isilinganiso sezindleko kanye nezindleko zesidingo ngesango lokukhokha elitholakalayo.
16. Ingabuyisa Inombolo Entsha Yokulandela Ukuxhumana ngenombolo yeselula (uma ikhohliwe).
17. Ingabuyisa Iphinikhodi Entsha Yokuxhuma NgeNombolo Yokulandelela (uma ukhohliwe).
18. Ungabona lonke ulwazi oludingekayo lwehhovisi leyunithi.
19. Ungabona lonke ulwazi lwehhovisi leyunithi, Umphathi Wokuphakelayo kanye nolwazi Oluphethe I-Feeder In-charge.
20. Angaya ku-Quiz.
21. Angaya Ocwaningweni.
22. Ungabona umqulu Womhlahlandlela Womsebenzisi.
23. Ingathola zonke izixhumanisi zenkundla yezokuxhumana.
24. Ingathola izindaba zakamuva.
25. Ungafunda Umbuzo Ovame ​​Ukubuzwa.

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