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Mayelana nalolu hlelo lokusebenza
Izici zohlelo lokusebenza lweselula:
- Ngena ngemvume usebenzisa i-ID yokuthinta/i-Face ID (umsebenzi wokungena ngemvume usebenzisa izigxivizo zeminwe/ukubona ubuso) noma iphasiwedi
- ukubuyisela iphasiwedi
- ukuqinisekiswa kokuthengiselana nge-Code Generator noma i-SMS
- ukuvula ikhadi nokudala i-PIN
- ukubuka ukuthengiselana kwekhadi, izitatimende ze-akhawunti kanye nemibhalo esekelayo yokuthengiselana
- buyekeza imininingwane yomuntu (amakheli, i-imeyili, ucingo)
-ukubhaliswa kwezicelo zokudluliselwa kwemibhalo ebhange (ukuvuselela idatha yepasipoti, ukuhambisa amadokhumenti emnyangweni wokulawula imali, ukuvala wonke ama-akhawunti (ngaphandle kwe-akhawunti yekhadi lesikweletu))
-ukugcwalisa ifomu le-W-8BEN ku-inthanethi
Ukudluliselwa nezinkokhelo
- ngenombolo yocingo (Uhlelo Lokukhokha Ngokushesha)*. Ngomsebenzi wokudlulisa ngenombolo yocingo (Uhlelo Lokukhokha Ngokushesha), ukudluliswa kwemali kuyashesha.
- ngenombolo ye-akhawunti
- phakathi kwama-akhawunti akho
- thumela i-oda ku-inthanethi ukuze ukhiphe imali ku-akhawunti ye-brokerage
*Izici nobungozi obukhona kulolu hlobo lokukhokha kuchazwe esivumelwaneni neklayenti. Iklayenti kufanele lizijwayele kuqala.
Ulwazi lwemalimboleko nekhadi lesikweletu
- buka umlando wokwenziwe kanye nenani elincane lokukhokha
- ukubuka izitatimende zezikweletu kanye nokuthengiselana
- gcwalisa ikhadi ngokulidlulisela ku-akhawunti yakho
- ukukhokhwa ngaphambi kwesikhathi kwesikweletu kanye/noma sekhadi lesikweletu
____________________________________________________
Uma isicelo singazinzile, sikweluleka:
• sula/setha kabusha idatha kanye nenqolobane yohlelo kuzilungiselelo zefoni bese uqalisa kabusha idivayisi;
• faka kabusha uhlelo (lukhiphe bese ufaka inguqulo yakamuva).
Uma izincomo zingazange zisize, sicela usithumele isithombe-skrini (isithombe-skrini) / ividiyo yephutha ebonisa imodeli yedivayisi, inguqulo yesistimu yokusebenza, idethi kanye nesikhathi sokungena kuhlelo lokusebenza ku-help.ru@citi.com. Sizohlola imininingwane ngokuningiliziwe futhi sizokusiza nakanjani.
Ngayo yonke imibuzo sicela uxhumane nokwesekwa kwamakhasimende:
- ngeposi help.ru@citi.com
- ngenombolo yocingo +7 (495) 775-75-75 eMoscow, +7 (812) 336-75-75 eSt. Petersburg kanye no-8 (800) 700-38-38 ngezingcingo ezivela kwamanye amadolobha aseRussian Federation
- Ngena ngemvume usebenzisa i-ID yokuthinta/i-Face ID (umsebenzi wokungena ngemvume usebenzisa izigxivizo zeminwe/ukubona ubuso) noma iphasiwedi
- ukubuyisela iphasiwedi
- ukuqinisekiswa kokuthengiselana nge-Code Generator noma i-SMS
- ukuvula ikhadi nokudala i-PIN
- ukubuka ukuthengiselana kwekhadi, izitatimende ze-akhawunti kanye nemibhalo esekelayo yokuthengiselana
- buyekeza imininingwane yomuntu (amakheli, i-imeyili, ucingo)
-ukubhaliswa kwezicelo zokudluliselwa kwemibhalo ebhange (ukuvuselela idatha yepasipoti, ukuhambisa amadokhumenti emnyangweni wokulawula imali, ukuvala wonke ama-akhawunti (ngaphandle kwe-akhawunti yekhadi lesikweletu))
-ukugcwalisa ifomu le-W-8BEN ku-inthanethi
Ukudluliselwa nezinkokhelo
- ngenombolo yocingo (Uhlelo Lokukhokha Ngokushesha)*. Ngomsebenzi wokudlulisa ngenombolo yocingo (Uhlelo Lokukhokha Ngokushesha), ukudluliswa kwemali kuyashesha.
- ngenombolo ye-akhawunti
- phakathi kwama-akhawunti akho
- thumela i-oda ku-inthanethi ukuze ukhiphe imali ku-akhawunti ye-brokerage
*Izici nobungozi obukhona kulolu hlobo lokukhokha kuchazwe esivumelwaneni neklayenti. Iklayenti kufanele lizijwayele kuqala.
Ulwazi lwemalimboleko nekhadi lesikweletu
- buka umlando wokwenziwe kanye nenani elincane lokukhokha
- ukubuka izitatimende zezikweletu kanye nokuthengiselana
- gcwalisa ikhadi ngokulidlulisela ku-akhawunti yakho
- ukukhokhwa ngaphambi kwesikhathi kwesikweletu kanye/noma sekhadi lesikweletu
____________________________________________________
Uma isicelo singazinzile, sikweluleka:
• sula/setha kabusha idatha kanye nenqolobane yohlelo kuzilungiselelo zefoni bese uqalisa kabusha idivayisi;
• faka kabusha uhlelo (lukhiphe bese ufaka inguqulo yakamuva).
Uma izincomo zingazange zisize, sicela usithumele isithombe-skrini (isithombe-skrini) / ividiyo yephutha ebonisa imodeli yedivayisi, inguqulo yesistimu yokusebenza, idethi kanye nesikhathi sokungena kuhlelo lokusebenza ku-help.ru@citi.com. Sizohlola imininingwane ngokuningiliziwe futhi sizokusiza nakanjani.
Ngayo yonke imibuzo sicela uxhumane nokwesekwa kwamakhasimende:
- ngeposi help.ru@citi.com
- ngenombolo yocingo +7 (495) 775-75-75 eMoscow, +7 (812) 336-75-75 eSt. Petersburg kanye no-8 (800) 700-38-38 ngezingcingo ezivela kwamanye amadolobha aseRussian Federation
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При нестабильной работе приложения, пожалуйста, переустановите его. Нужна помощь? Напишите нам на help.ru@citi.com — мы обязательно поможем.