Lolu hlelo lokusebenza luyiklayenti le-Cisco Finesse ukuze ukwazi ukungena ngemvume njenge-ejenti yesikhungo sezingcingo, ushaye futhi wamukele izingcingo ezivela ku-Cisco Contact Centers. Isetshenziswa abasebenzi abadinga ukuvikela inombolo yabo yeselula, futhi ukurekhoda izingcingo zebhizinisi leselula.
Abasebenzisi bangashaya futhi bamukele izingcingo ngeCisco Callmanager futhi bangasebenzisa uhlelo lokudayela lweCisco Callmanager. Kuzo zombili izingcingo ezingenayo neziphumayo, umsebenzisi uzothola ucingo oluvela kuCisco Callmanager. Umsebenzisi angakwazi futhi ukufinyelela umkhombandlela wezinkampani kanye nezincwadi zocingo zeFinesse. Abasebenzisi futhi bangazibekela bona "Abalungile" ukuze ikholi ithunyelwe kulungu leqembu elitholakalayo ngokuzenzakalelayo.
Lolu hlelo lokusebenza luvame ukusetshenziswa abasebenzi bezokwelapha, abaphathi bezokuthengisa, izindawo zokudayisa, ozakwethu kanye nenethiwekhi ye-franchise. Kuyasiza ukurekhoda izingcingo zebhizinisi eziphathwayo, ukuvikela izinombolo zomakhalekhukhwini zabasebenzisi futhi uhambise izingcingo eziya kwabanye abantu othintana nabo ngaphakathi kwenhlangano.
Kubuyekezwe ngo-
Jan 30, 2026