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Mayelana nalolu hlelo lokusebenza

Nge-GoFiber App, ungafinyelela izinsiza ze-Converge kalula:

ISICELO ELULA
Hlola ukuthi indawo yangakini iyasebenziseka yini - Ukuze kube lula kuwe, i-GoFiber App ikuvumela ukuthi uhlole ukuthi indawo yangakini iyatholakala yini ukuze uthole isevisi. Vele ufake imininingwane yakho edingekayo, okuhlanganisa nendawo okuyo ngqo ukuze uziqinisekise uma indawo yangakini iyasebenziseka.
Gcwalisa ifomu lesicelo - Ungakwazi ukugcwalisa kalula imininingwane edingekayo ukuze uqale isicelo sakho. Lokhu ngeke kuthathe isikhathi esingaka, konke sibonga isixhumi esibonakalayo esisebenziseka kalula.
Khetha izinhlelo nezengezo ezifanele izidingo zakho - Thola ukubheka okuningiliziwe kwezinhlelo ezifanele izidingo zakho. Ungase futhi ubheke izengezo ezitholakalayo ezizothuthukisa kakhulu umuzwa wakho we-inthanethi we-fiber emsulwa.
Layisha amafayela ukuze uhambise izidingo - Layisha kalula imibhalo edingekayo ukuze uqhubeke nenqubo yokufaka isicelo, bese uqinisekisa i-imeyili yakho oyinikezile ukuze uqedele isicelo.

HLOLA ISIMO SOMSEBENZI WAKHO
Ngokushesha hlola isimo sohlelo lwakho lokusebenza ngokufaka inombolo yakho yesithenjwa. Uhlelo lokusebenza luzosho ngokuqondile ukuthi unanoma iyiphi idokhumenti esalindile okudingeka ithunyelwe, noma uma ulungele ukuyofuna uxhumano.

QHATHAnisa IZINHLELO
Qhathanisa kalula izinhlelo zokukusiza ukuthi uqedele izidingo zakho bese ukhetha ngokuya ngezidingo zakho eziku-inthanethi.
Izinhlelo Zethu:
I-FiberX
Isikhathi Sosuku - Usuku
Isikhathi Sosuku - Ubusuku

KHOKHA NGE-INTERNET
Khokha Kalula - Faka inombolo ye-akhawunti yakho ye-Converge ukuze uhlole ibhalansi yakho esele futhi uqhubeke nenqubo yokukhokha esheshayo.
Buka isikweletu sakho - Bona isifinyezo senani ozolikhokha, uchungechunge Lwesitatimende Sakho Se-akhawunti ongayilanda noma uyibuke ngohlelo lokusebenza. Manje ungabona yonke imininingwane yebhili ekhasini elilodwa nje kuphela njengegama lohlelo, idethi yokukhokha, ibhalansi yangaphambilini, izinkokhiso zamanje zebhili, inani eliphelele elifunekayo, isikhathi sokukhokha, ibhili yokubuka (i-SOA, umlando wokukhokha nomlando wokukhokha).

DALA ITHIkithi NJENGEREferensi Yesicelo sakho
Ukwaneliseka kwamakhasimende kuhamba phambili enkonzweni yethu; ngakho-ke ungakwazi ukudala ithikithi lanoma iyiphi inkinga ehilela uhlelo lwakho, isivinini sokuxhuma, inkokhelo, nosekelo lobuchwepheshe.

IDASHIBODI EPHATHEKAYO
Ngokufinyelela kalula kudeshibhodi yeselula, ungakwazi ukubuka kuqala lokhu okulandelayo:
Gada inani lamadivayisi - Bona inombolo yamadivayisi axhunywe kumodemu yakho.
Izinga Lokushisa Lemodemu - Hlola ukuthi imodemu yakho isezingeni lokushisa elifanele yini ukuze uthole amandla aphelele okucubungula.
Amandla Esiginali - Ibonisa ukuthi imodemu yakho ithola yini izinga elilungile lesiginali ukuze ikunikeze ukuzinza nokuxhumana okungcono kakhulu okungakhona.
Umlando Womthethosivivinywa - Bona isifinyezo esinemininingwane yenani ozolikhokha kanye nezinkokhelo zakho zangaphambilini zerekhodi lakho elisemthethweni.
Cela Amathikithi - Cela kalula ithikithi lanoma iyiphi inkinga engase iphakame. Ungaphinda ubuke isimo nemininingwane yamathikithi akho.
I-Outage Advisory - Uhlelo lokusebenza lwe-GoFiber luzokwazisa ngokuzenzakalelayo uma indawo yangakini inenkinga, nemininingwane ethile yodaba.
Indawo Yesitolo - Ungasesha kalula izitolo ze-Converge ezitholakalayo usebenzisa indawo yesitolo. Udinga nje ukukhetha isifunda esithile, futhi uhlelo lokusebenza luzokunikeza indawo yesitolo ephelele enemininingwane yesitolo.

USIZO NOKUSEKELA
Umhlahlandlela we-Akhawunti - Umhlahlandlela osheshayo wokuthi ungasifaka kanjani isicelo sohlelo lwe-inthanethi ye-Converge.
Izinkinga zobuchwepheshe - Umhlahlandlela onemininingwane yokuthi ungazixazulula kanjani izinkinga zezinkomba zemodemu, ukuphela kwenethiwekhi, nokuxhumana okuhamba kancane/okunensayo.
Ukuqalisa - Umhlahlandlela mayelana nezinyathelo zokuqala zokusebenzisa i-inthanethi ye-Converge, inqubo, izindawo zesevisi, kanye nemibhalo edingekayo ukuze ufake isicelo sohlelo.
Inkokhelo Nezikweletu - Umhlahlandlela wokuthi ungacubungula kanjani kahle futhi ubuyekeze futhi ukhokhe isikweletu sakho.
Mayelana Nathi - Lokhu kuzokuqondisa kusizindalwazi sethu esisemthethweni ukuze sikunikeze imininingwane enemininingwane mayelana ne-Converge ICT Solutions, Inc.
Thola Usizo - Umhlahlandlela wokuthi ungayiphatha kanjani iphasiwedi yakho ye-WIFI, kanye nendlela yokuthuthukisa uhlelo lwakho lwamanje kanye nemininingwane mayelana nezinsizakalo zethu ze-value-added.

Izwa kangcono ngamandla e-inthanethi yefayibha ehlanzekile yokuphela-kuya-ekupheleni evela ku-Converge!
‘I-inthanethi!

Yazi okwengeziwe ngathi ngokuvakashela i-convergeict.com.
Thumela okukukhathazayo ngqo ku-customercare@convergeict.com.
Kubuyekezwe ngo-
Okt 22, 2024

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