HelpNex – AI Ticket System

UpNext Software

Mayelana nalolu hlelo lokusebenza

I-HelpNex iyithikithi elisekelwe ku-AI elihlakaniphile kanye nohlelo lokusebenza lokuphatha isikhalazo lamakhasimende namathimba angaphakathi. Ivumela abasebenzisi ukuthi baphakamise izicelo zesevisi, babike izinkinga, futhi balandelele ukulungiswa kwabo ngesikhathi sangempela.

I-HelpNex iqinisekisa ukuthi konke ukukhathazeka kuyarekhodwa, kubekwa kuqala, futhi kuxazululwe ngokushesha nge-automation ehlakaniphile.

Izici Eziyinhloko:
• Dala futhi uthumele amathikithi ngemizuzwana
• Landelela isimo sesikhalazo ngesikhathi sangempela
• Thola izibuyekezo ezisheshayo mayelana nokuqhubeka kwethikithi
• Buka umlando wazo zonke izikhalazo zangaphambilini
• Iziphakamiso ezinikwe amandla yi-AI ukuze kulungiswe ngokushesha

I-HelpNex ikwenza kube lula ukuthi abasebenzi, amakhasimende, nozakwethu bathole usizo lapho beludinga — ngokubonisa ngale okugcwele nokulandelela okuhlakaniphile.

Dawuniloda i-HelpNex futhi uzizwele ukuphathwa kwamathikithi kalula okuxhaswe yi-AI.

Yini entsha

Key Features:
• Create and submit tickets in seconds
• Track complaint status in real time
• Receive instant updates on ticket progress
• View history of all previous complaints
• AI-powered suggestions for faster resolution