ServicePRO Mobile

Help Desk Technology / Zunaso

Mayelana nalolu hlelo lokusebenza

I-ServicePRO Mobile isebenza nge-ServicePRO Self service portal. I-URL ye-portfolio ye-ServicePRO yokuzenzela iyadingeka lapho uqala uhlelo lokusebenza okokuqala. Umphathi we-ServicePRO anganikeza le URL.

I-ServicePRO yisixazululo sokuphathwa kokuhamba komsebenzi esivumela ukusebenzisana kwenkampani kubanzi. Izisombululo ezihlinzekiwe zinciphisa izindleko, zikhuphula umkhiqizo futhi zinikeze ukubonakala okuphelele kulo lonke ibhizinisi.

Uhlelo lokusebenza leselula le-ServicePRO linikeza ukuphathwa kokuhamba kokuhamba kwebhizinisi okuningi kutholakale kalula. Ngokukhululeka futhi kalula ngohlelo lokusebenza, ungaphendula ngokushesha imibuzo yamakhasimende futhi uxazulule izinkinga ngefoni yakho. Ungadala izicelo, uzihlukanise bese uthumela izaziso ngokuchofoza okumbalwa.

Izithombe ezinhle kakhulu:
1) Ukuvuselela isicelo - Guqula imininingwane yokucela efana nesigaba, ukubeka phambili, isimo, isabelo
2) Izinhlobo Zokwenza - Capture imininingwane eyengeziwe bese wenza lula ukuhanjiswa komsebenzi okuyisisekelo
3) Isikhala sokusebenzela - Bukeza zonke izicelo endaweni yakho yokusebenza noma ngokubuka ngokwezifiso
4) Izaziso - Yazisa amakhasimende ngokuthumela ama-imeyili nemiyalezo esheshayo
5) Ukubeka phambili - Xazulula izicelo ngokubaluleka
6) Ukuhlela - Hlela ngokuhlela izinhlelo
7) Ukulandela Isikhathi Nezindleko - Ngena isikhathi osichitha usebenza ngesicelo
8) Izifanekiso zokuhamba komsebenzi - Izifanekiso zokufinyelela zokudala ukuhamba komsebenzi okusha
9) Izicelo zomzali nomntwana - Vumela izicelo ezihlobene ukuba zihlukaniswe ndawonye
10) Izixazululo ezihamba phambili - Sesha izisombululo ezingcono kakhulu zokuxazulula izinkinga

Yini entsha

- Allowing user to download attachments