HanseMerkur ServiceApp

HanseMerkur Krankenversicherung AG

Mayelana nalolu hlelo lokusebenza

***I-HanseMerkur ServiceApp enemisebenzi eminingi emisha ***

Sicela uqaphele ukuthi ngemva kokubuyekezwa kohlelo lokusebenza lokukhokha, uzodinga ukubhalisa futhi ukuze ukwazi ukufinyelela amadokhumenti akho futhi ukwazi ukusebenzisa imisebenzi yohlelo lokusebenza. Lokhu kuphumela ezindleleni zokuphepha ezithuthukisiwe ohlelweni lokusebenza.

I-ServiceApp itholakala kubo bonke labo abafakwe umshwalense yi-HanseMerkur Krankenversicherung AG kanye namakhasimende anomshuwalense wokuhlinzwa kwezilwane kanye nomshwalense wezempilo wezilwane ovela ku-HanseMerkur Allgemeine AG. Uhlelo lokusebenza luzovulelwa kancane kancane kwezinye izindawo zomshwalense.

Sebenzisa uhlelo lokusebenza ukwenza isb. Isb. izikweletu zikadokotela noma udokotela wezilwane, imiyalelo, imibhalo yezokwelapha namanye amadokhumenti ahlobene nenkontileka yakho angathunyelwa ngokushesha futhi kalula ku-inthanethi.

Zitholele izinsiza zethu ezahlukene zomshwalense womuntu siqu, njenge: B. Shintsha imininingwane yokuxhumana nebhange, izitifiketi zesicelo noma unikeze amandla ommeli futhi - kuye ngomshwalense wakho - izinsizakalo zezempilo ezahlukahlukene.

IMISEBENZI

Ukuhanjiswa:
Sithumelele wonke amadokhumenti ahlobene nezinkontileka zakho kalula usebenzisa izinketho ezihlukahlukene (umsebenzi wesithombe, ukuskena ibhakhodi noma ukulayishwa kwe-PDF). Futhi unenketho yokuqoqa amarisidi ku-ServiceApp futhi uwathumele ngedethi ekamuva, isibonelo uma B. usalinde ukukhokhiswa noma idokhumenti ehambisanayo ayikho.

Irisidi ye-invoyisi yedijithali:
Izikweletu ezivela kudokotela wakho noma udokotela wamazinyo zingatholwa ngedijithali ebhokisini leposi le-ServiceApp yakho. Uzothola cishe zonke izincwadi ezivela kithi mayelana nenkontileka yakho ebethelwe ebhokisini lakho leposi ledijithali, lapho ongazihlela futhi uzihlunge, kodwa isb. B. angaphrinta futhi adlulisele phambili.

Izinsiza zomshwalense ezehlukene eziqondene nawe:
Lokhu kuyavezwa noma kufihlwe kuye ngokufakwa komshwalense futhi kuhlala kunikwa ngaphambili nayo yonke idatha eyaziwa yi-HanseMerkur:

- Shintsha imininingwane yokuxhumana (isb. igama, ikheli, ucingo, i-imeyili)
- Shintsha imininingwane yasebhange
- Amandla ediphozithi ommeli
- Cela isengezo esitifiketini somshuwalense
- Cela isitifiketi sehhovisi lentela
- Cela ikhadi lasemtholampilo
- Ukuxhumana nohlelo lokusebenza
- Hlela ama-aphoyintimenti okushayela emuva
- Izinsizakalo zezempilo

Imikhiqizo:
Ulwazi olumayelana nayo yonke imikhiqizo ye-HanseMerkur lungafinyelelwa ngokuqondile kumenyu yokuqala yohlelo lokusebenza. Imikhiqizo eminingi iphinde inikeze inketho ye-inthanethi eqondile.

Ukuvumelanisa:
Ungasebenzisa uhlelo lokusebenza kumadivayisi amaningi ngesikhathi esisodwa. Wonke amadokhumenti atholwe ebhokisini leposi le-akhawunti yakho kanye nawo wonke amarisidi athunyelwe ngohlelo lokusebenza aboniswa ngokuhambisana kuwo wonke amadivayisi abhalisiwe.

UKUPHEPHA

Izinga lokuvikela liphezulu kakhulu ngoba idatha yakho yezempilo ibucayi ngakho-ke idinga ukuvikelwa ngokugcwele. Ngakho-ke wonke amadokhumenti agcinwa ebethelwe ngokuvikelekile kuhlelo lokusebenza.

Inqubo yokubhalisa ithuthukiswe ngokuhambisana nemithetho yakamuva yokuvikela idatha futhi idinga ukubhaliswa kanye kuphela ngekheli le-imeyili, iphasiwedi, inombolo yomshwalense kanye ne-PIN.

IZIDINGO

Ukuze usebenzise i-ServiceApp, udinga inkontileka esebenzayo endaweni yomshuwalense wezempilo noma wezempilo yezilwane noma umshwalense wokuhlinzwa kwezilwane.

Okungenani i-Android 10 kufanele ifakwe ku-smartphone yakho. Siqinisekisa ukusekela uma kwenzeka kuba nephutha eliqala nge-Android 12.

CONTACT

Uma unemibuzo noma iziphakamiso mayelana nohlelo lokusebenza, sicela uthumele i-imeyili [e-mail] noma ushayele ku-040 4119-2099.

Yini entsha

- Behebung eines Updatefehlers