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Mayelana nalolu hlelo lokusebenza
Ingabe uyilungu le-AmeriHealth Caritas Next? Ingabe unentshisekelo yokuthola okwengeziwe mayelana nezinhlelo zethu zezempilo?
Kungakhathaliseki ukuthi uyilungu lohlelo noma cha, lolu hlelo lokusebenza lweselula luhlinzeka ngezindlela ezisheshayo nezilula zokukusiza ukuphatha ukunakekelwa kwezempilo kwakho. Emalungwini, ibeka imininingwane yohlelo lwakho lwezempilo ezandleni zakho, enezici ezihlanganisa ukufinyelela ngokushesha ikhadi lakho le-ID eliyilungu kanye nolwazi lomhlinzeki. Futhi iyithuluzi eliwusizo lokusiza ukwenza ukuvakasha ngakunye komnikezeli kube okubalulekile. Lawula impilo yakho, noma ngabe ukuphi.
IZICI
Uhlelo lokusebenza leselula le-ACNX lenza ukuvakashelwa komhlinzeki kube lula kumalungu alandelayo we-AmeriHealth Caritas:
• Ikhadi le-ID — Thola ukufinyelela kukhophi ye-elekthronikhi yekhadi lakho le-ID yelungu.
• Ikhabhinethi yemithi - Gcina umbhalo walokho imithi yakho, indlela yokusebenzisa, umlando wakho kadokotela, kanye nezikhumbuzo zemithi. Ungafunda futhi ukuthi imithi isebenzisana kanjani futhi ubuke amalebula okuxwayisa ngemithi.
• Thola udokotela noma isibhedlela — Sebenzisa ithuluzi lokusesha ngokushesha ukuze likusize ubheke noma yimuphi umhlinzeki wenethiwekhi, isibhedlela, ikhemisi, uchwepheshe, noma isikhungo sokunakekela esiphuthumayo esiseduze. Ungathola futhi izikhombisi-ndlela eziya ehhovisi lomhlinzeki noma ushayele i-aphoyintimenti.
• Odokotela bami — Thola ukufinyelela olwazini lokuxhumana lomhlinzeki wakho wokunakekelwa okuyisisekelo (PCP) kanye nabanye abahlinzeki bakho bezempilo. Ungakwazi ngisho nokushintsha i-PCP yakho ohlelweni lokusebenza.
• Izikhumbuzi zokunakekela nohlelo — Thola izexwayiso ngohlelo lokusebenza lapho uphuthelwe ukuhlolwa noma ukuhlolwa.
• Umlando wezempilo - Buyekeza kufikela ezinyangeni eziyisithupha zokuvakasha kwethimba lokunakekela kanye nokuhlala esibhedlela.
• Izinsiza - Bona isibuyekezo sezinsiza zedijithali nezomphakathi ongazithola.
• Thintana nathi — Thola uhla lwezinombolo zocingo ezibalulekile zohlelo lwezempilo.
• Itholakala ngesiNgisi nangeSpanishi.
I-AmeriHealth Caritas Next iwumkhiqizo we-AmeriHealth Caritas VIP Next, Inc. eDelaware, e-AmeriHealth Caritas Florida, Inc. eFlorida, kanye ne-AmeriHealth Caritas North Carolina, Inc. eNyakatho Carolina.
Kungakhathaliseki ukuthi uyilungu lohlelo noma cha, lolu hlelo lokusebenza lweselula luhlinzeka ngezindlela ezisheshayo nezilula zokukusiza ukuphatha ukunakekelwa kwezempilo kwakho. Emalungwini, ibeka imininingwane yohlelo lwakho lwezempilo ezandleni zakho, enezici ezihlanganisa ukufinyelela ngokushesha ikhadi lakho le-ID eliyilungu kanye nolwazi lomhlinzeki. Futhi iyithuluzi eliwusizo lokusiza ukwenza ukuvakasha ngakunye komnikezeli kube okubalulekile. Lawula impilo yakho, noma ngabe ukuphi.
IZICI
Uhlelo lokusebenza leselula le-ACNX lenza ukuvakashelwa komhlinzeki kube lula kumalungu alandelayo we-AmeriHealth Caritas:
• Ikhadi le-ID — Thola ukufinyelela kukhophi ye-elekthronikhi yekhadi lakho le-ID yelungu.
• Ikhabhinethi yemithi - Gcina umbhalo walokho imithi yakho, indlela yokusebenzisa, umlando wakho kadokotela, kanye nezikhumbuzo zemithi. Ungafunda futhi ukuthi imithi isebenzisana kanjani futhi ubuke amalebula okuxwayisa ngemithi.
• Thola udokotela noma isibhedlela — Sebenzisa ithuluzi lokusesha ngokushesha ukuze likusize ubheke noma yimuphi umhlinzeki wenethiwekhi, isibhedlela, ikhemisi, uchwepheshe, noma isikhungo sokunakekela esiphuthumayo esiseduze. Ungathola futhi izikhombisi-ndlela eziya ehhovisi lomhlinzeki noma ushayele i-aphoyintimenti.
• Odokotela bami — Thola ukufinyelela olwazini lokuxhumana lomhlinzeki wakho wokunakekelwa okuyisisekelo (PCP) kanye nabanye abahlinzeki bakho bezempilo. Ungakwazi ngisho nokushintsha i-PCP yakho ohlelweni lokusebenza.
• Izikhumbuzi zokunakekela nohlelo — Thola izexwayiso ngohlelo lokusebenza lapho uphuthelwe ukuhlolwa noma ukuhlolwa.
• Umlando wezempilo - Buyekeza kufikela ezinyangeni eziyisithupha zokuvakasha kwethimba lokunakekela kanye nokuhlala esibhedlela.
• Izinsiza - Bona isibuyekezo sezinsiza zedijithali nezomphakathi ongazithola.
• Thintana nathi — Thola uhla lwezinombolo zocingo ezibalulekile zohlelo lwezempilo.
• Itholakala ngesiNgisi nangeSpanishi.
I-AmeriHealth Caritas Next iwumkhiqizo we-AmeriHealth Caritas VIP Next, Inc. eDelaware, e-AmeriHealth Caritas Florida, Inc. eFlorida, kanye ne-AmeriHealth Caritas North Carolina, Inc. eNyakatho Carolina.
Kubuyekezwe ngo-
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