I-IE IT Helpdesk wuhlelo lwakho lokusebenza olulodwa lokuphatha izicelo zosekelo lwe-IT ngokushesha nangempumelelo. Idizayinelwe abasebenzi be-Idea Entity , uhlelo lokusebenza luvumela abasebenzisi ukuthi babhale izindaba kalula, balandelele ukuqhubeka kwamathikithi avuliwe, futhi baxhumane ngokuqondile nethimba labasekeli be-IT - konke kusuka kumakhalekhukhwini wabo.
Izici Eziyinhloko:
1.Thumela Amathikithi Osekelo: Izingxenyekazi zekhompuyutha zekhompyutha, isofthiwe, noma izinkinga zenethiwekhi ngokuthepha nje okumbalwa.
2.Track Application Isimo: Thola izibuyekezo zesikhathi sangempela ngezicelo zakho ezivuliwe nezixazululiwe.
3. Izingxoxo Ezibukhoma Nezibuyekezo: Thola imilayezo esheshayo evela kubasebenzi be-IT futhi uthumele izimpendulo ngokuqondile kusuka kuhlelo lokusebenza.
4.Ukufinyelela Kwesisekelo Solwazi: Thola izixazululo zezinkinga ezivamile ngama-athikili osizo aseshekayo (uma akhona).
5.Namathisela Izithombe-skrini: Layisha izithombe noma amafayela ukuze usize i-IT iqonde kangcono udaba lwakho.
Noma ngabe usebenzisana nekhompyutha enensayo, udinga usizo lokufinyelela isofthiwe, noma unemibuzo mayelana nezinqubomgomo ze-IT, i-IE IT Helpdesk yenza lula inqubo yosekelo futhi ikubuyisele emsebenzini ngokushesha.
Okwabasebenzi be-Idea Entity kuphela. Idinga ukungena ngemvume kwebhizinisi.
Kubuyekezwe ngo-
Jun 11, 2025