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I-Toko Prima: Izindlela zokuthi abasebenzi basezitolo babe abathengi abangaqondakali kwezinye izitolo ukuze bathuthukise ikhwalithi yezitolo abazivakashelayo. Lolu hlelo lokusebenza luwuhlobo lokuzizwa luyingxenye ngokusebenzisa izimiso zesitolo, zesitolo, ngesitolo

Sengilungile: Indawo yokuthi abasebenzi basesitolo baxhumane ngokuqondile ne-OPR HO ehlukaniswe izigaba ezi-3, Ezokusebenza (imibuzo mayelana nokusebenza kwesitolo), Ezezimali/BIC (Ukubika Ukukhwabanisa Nokwephulwa Kwe-SOP), Ukuphatha (okuhlobene nezimpahla, imibhalo, kanye nemvelo izici zesitolo)
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