I-net i-HelpDesk yisisombululo sokuphathwa kwezinsizakalo ezinkampanini eziphakathi nendawo. Ifanele ukwesekwa kwangaphakathi, itafula lezinsizakalo le-ITIL noma njengohlelo lwethikithi lokunakekelwa kwamakhasimende kwangaphandle.
Lolu hlelo lokusebenza lufanele ikakhulukazi abasekeli ekusetshenzisweni kweselula. Ungayisebenzisa ukubonisa nokucubungula ama-oda ngqo kusayithi lekhasimende.
IMISEBENZI EBALULEKILE
- Ukubhaliswa njengomsekeli noma umthumeli
- Ukufinyelela oda kanye nezicelo ngokusho amalungelo umsebenzisi
- Ukuboniswa kwemininingwane yama-oda kufaka nezinyathelo zokucubungula
- Ukuphendula ama-oda nge-imeyili
- Ukucubungula ama-oda (isb. Ukucubungula, ukuphela, ukuthumela kabusha, ukwenza i-aphoyintimenti ...)
- Ukusayina kokucubungula izinyathelo ngumthengi
- Ukubuka okuguqukayo kwama-oda (ukuqoqa, ukuhlela)
- Ukudalwa kwama-oda amasha
- Khuphula ama-oda kwezinye izinsiza
- Faka, ubuke futhi ulande okunamathiselwe
- Sesha ama-oda (avuliwe futhi aqediwe)
IZIDINGO
Ukuze ukwazi ukusebenzisa i-mobile i-net HelpDesk, udinga iseva ye-i-net ye-HelpDesk engatholakala nge-WLAN noma nge-Intanethi (isb. Nge-VPN).
Ukuxhumeka kwe-HTTPS kunconyelwe ukufinyelela okuphephile. Izitifiketi ezivumelekile kuphela ezamukelwe.
HLOLA USIZO LWE-I-NET
Ungazama i-net i-net i-HelpDesk kalula futhi mahhala. Sikunikeza isibonelo sedemo ku-Intanethi esingakhethwa kuhlelo lokusebenza uma usuqala.
Uma ufuna ukuhlola iseva ye-i-net ye-HelpDesk ngaphakathi nangedatha yakho, ungalanda isoftware njengohlobo lokuhlola mahhala kusuka kuwebhusayithi yethu ethi www.inetsoftware.de. Uhlobo lwesilingo lukhawulelwe ezinsukwini ezingama-60 futhi lungasetshenziswa ngaphandle kwemingcele ngalesi sikhathi.
UKUSEKELWA
Sitholakala njalo ngemibuzo, iziphakamiso nezinkinga! Ungasifinyelela nge-imeyili ngqo kusuka kuzilungiselelo zohlelo lokusebenza noma ku-delpdesk@inetsoftware.de
Ngesikhathi sokuhlolwa kwezinsuku ezingama-60 se-i-net HelpDesk, uzothola ukwesekwa kwamahhala ngocingo.
Kubuyekezwe ngo-
Aga 22, 2023