XCUSTOMER360APP
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XCUSTOMER360APP - CX UKUPHATHWA SOFTWARE kanye nokuqapha NAKHO KWAMAKHASIMENDE
Khulisa ukwethembeka kanye nokuncoma kuyisihluthulelo ekuthuthukiseni nomholo yenkampani selokhu kwashona amakhasimende kuyehla, izindleko ziyancipha e ohlelweni lokufuna abasebenzi, futhi kwandisa amathuba okuphathwa okwenza amasu ukuwela nokuphezulu ukuthengisa kahle njengoba ukuheha amakhasimende amasha.
Ukwazi ukuthi amakhasimende ethu icabangani futhi izizwa kanjani kuyisihluthulelo sokuba nesu Experience kwamakhasimende, ukuze lo mklamo isofthiwe esenza Xcustomer360app:
- Ukumeda ngesikhathi sangempela futhi unomphela. Izwi ikhasimende buseduze kakhulu kunanini ngaphambili.
- Imiphumela NPS nezinhlolovo nezexwayiso inthanethi.
- Ukuphathwa of izikhalazo kanye neziphakamiso ku-intanethi.
- Ikhasimende ye-incognito (imfihlakalo Shopper), ukubona kanye yiluphi uhlobo isheke uhlu imiphumela inthanethi nokuthumela imisebenzi ngokushesha okutholakele ezimbi.
- Employee Experience: izilinganiso zangaphakathi.
- Panel izinkomba ngesikhathi sangempela (kudeshibhodi) ngezifiso futhi ihlukene
Khulisa ukwethembeka kanye nokuncoma kuyisihluthulelo ekuthuthukiseni nomholo yenkampani selokhu kwashona amakhasimende kuyehla, izindleko ziyancipha e ohlelweni lokufuna abasebenzi, futhi kwandisa amathuba okuphathwa okwenza amasu ukuwela nokuphezulu ukuthengisa kahle njengoba ukuheha amakhasimende amasha.
Ukwazi ukuthi amakhasimende ethu icabangani futhi izizwa kanjani kuyisihluthulelo sokuba nesu Experience kwamakhasimende, ukuze lo mklamo isofthiwe esenza Xcustomer360app:
- Ukumeda ngesikhathi sangempela futhi unomphela. Izwi ikhasimende buseduze kakhulu kunanini ngaphambili.
- Imiphumela NPS nezinhlolovo nezexwayiso inthanethi.
- Ukuphathwa of izikhalazo kanye neziphakamiso ku-intanethi.
- Ikhasimende ye-incognito (imfihlakalo Shopper), ukubona kanye yiluphi uhlobo isheke uhlu imiphumela inthanethi nokuthumela imisebenzi ngokushesha okutholakele ezimbi.
- Employee Experience: izilinganiso zangaphakathi.
- Panel izinkomba ngesikhathi sangempela (kudeshibhodi) ngezifiso futhi ihlukene
CX SOFTWARE FOR UKUPHATHWA kanye nokuqapha NAKHO KWAMAKHASIMENDE
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
- Ayikho idatha eyabiwe nezinkampani zangaphandleFunda kabanzi mayelana nendlela onjiniyela abaveza ngayo ukwabelana
- Le app ingaqoqa lezi zinhlobo zedathaIndawo, Ulwazi lomuntu siqu nabanye abangu-3
- Idatha ibetheliwe lapho ithunyelwa
- Idatha ayikwazi ukusulwa
Yini entsha
- Mejoras en el manejo de sesiones.
- Mejoras en la carga de archivos.
- Mejoras en la carga de archivos.
Ukusekelwa kwe-app
phone
Inombolo yefoni
+51988884896
Mayelana nonjiniyela
Customer Service 1 To 1 S.A.C.
alvaro@cxlatam.com
Monte Rosa 233
dpto. 401
Santiago de Surco 15067
Peru
+51 988 884 896