XCUSTOMER360APP
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XCUSTOMER360APP - CX UKUPHATHWA SOFTWARE kanye nokuqapha NAKHO KWAMAKHASIMENDE
Khulisa ukwethembeka kanye nokuncoma kuyisihluthulelo ekuthuthukiseni nomholo yenkampani selokhu kwashona amakhasimende kuyehla, izindleko ziyancipha e ohlelweni lokufuna abasebenzi, futhi kwandisa amathuba okuphathwa okwenza amasu ukuwela nokuphezulu ukuthengisa kahle njengoba ukuheha amakhasimende amasha.
Ukwazi ukuthi amakhasimende ethu icabangani futhi izizwa kanjani kuyisihluthulelo sokuba nesu Experience kwamakhasimende, ukuze lo mklamo isofthiwe esenza Xcustomer360app:
- Ukumeda ngesikhathi sangempela futhi unomphela. Izwi ikhasimende buseduze kakhulu kunanini ngaphambili.
- Imiphumela NPS nezinhlolovo nezexwayiso inthanethi.
- Ukuphathwa of izikhalazo kanye neziphakamiso ku-intanethi.
- Ikhasimende ye-incognito (imfihlakalo Shopper), ukubona kanye yiluphi uhlobo isheke uhlu imiphumela inthanethi nokuthumela imisebenzi ngokushesha okutholakele ezimbi.
- Employee Experience: izilinganiso zangaphakathi.
- Panel izinkomba ngesikhathi sangempela (kudeshibhodi) ngezifiso futhi ihlukene
Khulisa ukwethembeka kanye nokuncoma kuyisihluthulelo ekuthuthukiseni nomholo yenkampani selokhu kwashona amakhasimende kuyehla, izindleko ziyancipha e ohlelweni lokufuna abasebenzi, futhi kwandisa amathuba okuphathwa okwenza amasu ukuwela nokuphezulu ukuthengisa kahle njengoba ukuheha amakhasimende amasha.
Ukwazi ukuthi amakhasimende ethu icabangani futhi izizwa kanjani kuyisihluthulelo sokuba nesu Experience kwamakhasimende, ukuze lo mklamo isofthiwe esenza Xcustomer360app:
- Ukumeda ngesikhathi sangempela futhi unomphela. Izwi ikhasimende buseduze kakhulu kunanini ngaphambili.
- Imiphumela NPS nezinhlolovo nezexwayiso inthanethi.
- Ukuphathwa of izikhalazo kanye neziphakamiso ku-intanethi.
- Ikhasimende ye-incognito (imfihlakalo Shopper), ukubona kanye yiluphi uhlobo isheke uhlu imiphumela inthanethi nokuthumela imisebenzi ngokushesha okutholakele ezimbi.
- Employee Experience: izilinganiso zangaphakathi.
- Panel izinkomba ngesikhathi sangempela (kudeshibhodi) ngezifiso futhi ihlukene
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
Ayikho idatha eyabiwe nezinkampani zangaphandle
Funda kabanzi mayelana nendlela onjiniyela abaveza ngayo ukwabelana
Le app ingaqoqa lezi zinhlobo zedatha
Indawo, Ulwazi lomuntu siqu nabanye abangu-3
Idatha ibetheliwe lapho ithunyelwa
Idatha ayikwazi ukusulwa
Yini entsha
- Mejoras en cámara y galería en android 14
- Mejoras en checklist
- Mejoras en checklist
Ukusekelwa kwe-app
phone
Inombolo yefoni
+51988884896
Mayelana nonjiniyela
Customer Service 1 To 1 S.A.C.
alvaro@cxlatam.com
Cal. Monte Rosa Nro. 233
Dpto. 401 Urb. Chacarilla Del Estanque
Lima LIMA 33
Peru
+51 988 884 896