Maqsam

Maqsam

Mayelana nalolu hlelo lokusebenza

I-Maqsam iyindawo yokuxhumana yamafu enobungani kakhulu yama-SME e-MENA nangale kwalokho! Zibekele emizuzwini embalwa bese uyisa amakholi efoni akho noma yikuphi.

Bhalisa namuhla 📞 http://www.maqsam.com noma i-imeyili [e-mail] - Qalisa ngesivivinyo sakho samahhala Sezinsuku Eziyisi-7!

Landa uhlelo lokusebenza lwe-Maqsam Android ukuze ukhulule ifoni yebhizinisi lakho futhi wenze izingcingo zomhlaba wonke sengathi ezendawo. Thumela futhi wamukele amakholi ngezinombolo zakho zocingo zebhizinisi lamazwe ngamazwe ezizinikele, shayela noma uhlonze abathintwayo owabelane nabo emsebenzini enkampanini yakho kanye nezincwadi zefoni zomuntu siqu, dlulisela izingcingo usohambeni kwamanye amalungu ethimba lakho, shintsha ukutholakala kwakho nganoma isiphi isikhathi nokunye okuningi.

I-Maqsam ilingana phakathi kokugeleza komsebenzi wakho okukhona ngokuhlanganisa okulula, okukodwa, ukuxhuma amasistimu e-CRM, izixazululo ze-Helpdesk, futhi iyatholakala nakunoma yisiphi isiphequluli sewebhu sedivayisi ehlakaniphile enikwe amandla yi-inthanethi.

Sheshisa ukukhiqiza ngezici ezinamandla nezisebenzisanayo:

● I-Arabic Interface Nosekelo Lwekhasimende Lendawo:
I-Maqsam ukuphela komhlinzeki wesixazululo socingo onokuhambisana nesifunda ku-MENA futhi ugxile kuyo

● Izinombolo zendawo, zesifunda nezamazwe ngamazwe:
Funa izinombolo zendawo zebhizinisi lakho emadolobheni angu-200+ emhlabeni jikelele, ngisho noma iqembu lakho lisebenza kude nezwekazi.

● I-Intelligent Call Routing:
Thumela izingcingo kumalungu afanelekile ethimba lakho ngokuya ngesethi yamakhono abo noma okuncamelayo komzila.

● I-Interactive Voice Response (IVR):
Dala futhi uhlele ama-IVR amahle abonisa umkhiqizo wakho nesiko lenkampani. Zenze ziqonde emazweni athile noma ezinhlotsheni zabafonayo. (Okuvamile noma i-VIP)

● Oxhumana Nabo Ebhukwini Lefoni Ababelwe:
Vumela abenzeli bakho ukuthi bakhombe abafonayo abangenayo ngamagama abo ukuze ukhulise ukwethembeka futhi wengeze ukuthinta komuntu siqu ekubingeleleni kwabo. Nikeza ngokufinyelela okulula kuhlu lokudayela okusheshayo lwamakholi aphumayo futhi.

● Ukudluliselwa Kwekholi:
Dlulisa kalula izingcingo phakathi kwama-agent aku-inthanethi ngokuchofoza inkinobho. Ungakwazi futhi ukudlulisela kumlingani weqembu ofaneleke kakhulu. Yazi ukuthi ubani okhona nokuthi ubani ongekho ngaphambi kokudlulisa ikholi.

● Ukurekhoda Kocingo Okungenamkhawulo Namalogi:
Izingcingo zirekhodwa ngokushesha ngezinkomba zakho, ukuqinisekiswa kwekhwalithi kanye nezinjongo zokuqeqesha. Ngokungafani nezinye izixazululo, i-Maqsam ayikhawuleli izingodo zakho ngosayizi noma isikhathi sokugcinwa, zifinyeleleka kuwe ngesikhathi sokubhalisa kwakho.

● Ukugadwa Kwekholi Ebukhoma:
Finyelela kumathuluzi anamandla okuqeqesha, ukujoyina noma ukulalela izingcingo njengoba zenzeka. Nikeza izimvume kubaphathi

● Kulula Ukuqonda Izibalo Zekholi Nemininingwane:
Ngokungafani nezinye izinkundla, i-Maqsam igxile ekwenzeni lula ukuklama ukwenza ukuthola amaphuzu edatha afanele kube lula futhi kufinyeleleke kulabo abayidingayo.

● Imigqa ebukhoma namadeshibhodi:
Bona zonke izimo zomenzeli ngokuningiliziwe, amakholi asemgqeni noma ekulindile, futhi uphile amakholi angenayo naphumayo avela kusixhumanisi esibonakalayo esisodwa esiguqukayo.

● Imibiko Engenziwa Ngokwezifiso Eklanyelwe Ngokuthanda Kwakho:
Wonke umphathi ufuna ukukhipha imibiko edizayinelwe ngokwentando yakhe, sikwenza kwenzeke.

● Ukuhlanganiswa kwezinkampani zangaphandle ezinkundleni ezidumile:
Ngelabhulali yethu ekhulayo yokuhlanganisa, sakha i-ecosystem ezungeze iziteshi zakho zokuxhumana exhumanisa i-Maqsam ngqo nezinkundla zakho zebhizinisi lamafu ukuze isebenze kahle kakhulu kanye nezikhathi zesevisi eziphansi kakhulu.

● Vula i-API ukuze uthole ukuhlanganiswa nokuzenzakalela:
Vumela abathuthukisi bakho bakhe phezu kwesudi yethu yama-API avulekile ukuze ahlanganise i-Maqsam kunoma yiluphi uhlelo lokusebenza lwangaphakathi olufisayo. Asikho isidingo sokuzikhawulela ezinkundleni zethu futhi uhlanganise noma wenze ngokuzenzakalelayo imisebenzi yokuxhumana evela ngaphakathi kwesizinda sakho.

Umlingo weMaqsam manje usephaketheni lakho elingemuva. Azikho izingxenyekazi zekhompuyutha, azikho ikhanda.

Uma unempendulo noma imibuzo, sicela uvakashele Isikhungo Sosizo noma uthumele i-imeyili ithimba lethu Losekelo ukuze uthole usizo [e-mail].

Kwenziwe nge-❤️ ku-MENA