合作金庫銀行

Taiwan Cooperative Bank, Ltd.

Mayelana nalolu hlelo lokusebenza

(Kusebenza kuphela kumafoni e-Android anenguqulo engu-8.0 noma ngaphezulu (kufaka phakathi u-8.0), akusebenzi kumathebhulethi e-Android)

Kusukela namuhla, ama-akhawunti omuntu siqu ebhange lethu eliku-inthanethi angasebenza ngqo umsebenzi wokubuza ngebhange elihambayo ngohlelo lokusebenza. Kodwa-ke, ukuze usebenzise umsebenzi wokuthengiselana ngebhange elihambayo,

kusadingeka ufake isicelo sendlela yokudlulisa efanele kunoma yiliphi igatsha lethu.

Ibhange lethu elibambisene linikeza izinsizakalo ezilandelayo ezilula; abasebenzisi belulekwa ukuthi bafake inguqulo yakamuva yesistimu yokusebenza:

1. Ihlinzeka ngombuzo webhalansi kanye nemininingwane yokuthengiselana kuma-akhawunti ethu ediphozithi e-NTD, ukudluliselwa kwama-akhawunti okuhleliwe kanye nokungahleliwe, ukukhokhwa kwezikweletu ezahlukene zezinsiza kanye nezintela, uphenyo kanye nokukhokha kwemali mboleko, uphenyo kanye nokuthengiselana ngediphozithi yokushintshaniswa kwemali yangaphandle, uphenyo kanye nokukhokhwa kwezitatimende zethu zekhadi lesikweletu, uphenyo lwesitatimende sekhadi ledebithi le-VISA, uphenyo kanye nokuthengiselana ngezimali, isevisi yamakhasimende ehlakaniphile, kanye nemisebenzi yokufaka umugqa ku-inthanethi.

2. Izindaba Zakamuva
Ihlinzeka ngezindaba zakamuva ngemisebenzi yethu ehlukahlukene yebhizinisi.

3. Ulwazi Lwezezimali
Ihlinzeka ngolwazi ngesilinganiso sethu sokushintshana kwephasibhodi yegolide, izinga lokushintshaniswa kwemali yangaphandle, amazinga enzalo/emalimboleko ye-NTD/yemali yangaphandle, amazinga enzalo yebhili/ibhondi, kanye nolwazi lwe-vault lokuphathwa kwengcebo.

4. Ikhawuntara Eku-inthanethi: Ihlinzeka ngezinsizakalo zezokwelapha, izinsizakalo zomshuwalense wempahla kanye nowezilima, izindawo zesevisi, izinqubo zesicelo eziku-inthanethi ezihlobene, kanye nezinsizakalo zokubhukha ama-aphoyintimenti.

Izinsizakalo Zezokwelapha: Ihlinzeka ngokufinyelela kolwazi lwezokwelapha kanye nemisebenzi yokukhokha ezibhedlela ezibambisene.

Izinsizakalo Zomshuwalense Wempahla kanye Nowezilima: Ihlinzeka ngokufinyelela kolwazi lomshuwalense kanye nemisebenzi yokukhokha yezinkampani zomshuwalense wempahla kanye nowezilima.

5. Izimvume Zokusebenzisa Uhlelo Lokusebenza lwe-HeKu:

(1) Ikhamera: Idinga le mvume yomsebenzi wokuskena ikhodi ye-QR ye-HeKu E-Pay.

(2) Ulwazi Lwendawo: Idinga le mvume ezindaweni zesevisi.

(3) Imakrofoni: Ihlinzeka ngokusebenza kokufaka kwengxoxo ye-AI kwezinsizakalo zezwi ezihlakaniphile.

(4) Ucingo: Idinga le mvume yokwenza izingcingo emagatsheni kanye nensizakalo yamakhasimende, kanye nezinsizakalo zokubopha amadivayisi.

(5) Isikhala Sokugcina: Idinga le mvume ukuze umsebenzi wokuskena ikhodi ye-QR ye-HeKu E-Pay ufunde izithombe.

(6) Sesha Zonke Izinhlelo Zokusebenza: Ivumela uhlelo lokusebenza ukuthi luseshe ulwazi kuzo zonke izinhlelo zokusebenza ezifakiwe kudivayisi, okuhlanganisa igama lohlelo lokusebenza, inombolo yenguqulo, kanye negama lohlelo lokusebenza, ukuqinisekisa ukuthi umsebenzisi akakafaki noma yiziphi izinhlelo zokusebenza ohlwini olumnyama. (7) Ukufinyelela Okugcwele Kwe-inthanethi: Le nsizakalo idinga ukuthumela nokwamukela idatha nge-inthanethi.

(8) Sebenzisa Ihadiwe ye-Biometric: Le mvume iyadingeka ukuze ungene/uthengiselwano ngokushesha.

(9) Hlola Ukuxhumeka Kwenethiwekhi: Isetshenziselwa ukuqinisekisa isimo samanje senethiwekhi yedivayisi.

(10) Vimbela Ucingo Ekungeneni Imodi Yokulinda: Le mvume iyadingeka kumsebenzi wokuskena ibhakhodi.

(11) Hlola Ukuxhumeka kwe-Wi-Fi: Isetshenziselwa ukuqinisekisa isimo samanje senethiwekhi yedivayisi.

(12) Sebenzisa Ihadiwe Yeminwe: Le mvume iyadingeka ukuze ungene/uthengiselwano ngokushesha.

(13) Izaziso Zokubonisa: Le mvume iyadingeka ukuze kusetshenziswe isaziso sokusunduza.

(14) Thola Idatha Ye-inthanethi: Isetshenziselwa ukuqinisekisa isimo samanje senethiwekhi yedivayisi.

(15) Imilayezo Yokusakaza: Khubaza ukwamukela imiyalezo yokusakaza ukuze uvikele ukusebenza okuvamile kohlelo lokusebenza futhi uvimbele ukusebenza ngengozi noma ukuphazamiseka okuvela kwezinye izinhlelo.

Ukuthola ulwazi oluningiliziwe mayelana nezimvume ezidingekayo kwezinye izinsizakalo, sicela uhlole isigaba Sezimvume Zohlelo Lokusebenza kuLwazi Lohlelo Lokusebenza.


**Uma usebenzisa le sevisi, eminye imisebenzi izodinga ukwamukela nokufinyelela ulwazi olubucayi. Abasebenzisi banesibopho sokunquma ukuthi bazolunikeza yini lolu lwazi.**


Ulwazi olubucayi luhlanganisa: inombolo yekhadi le-ID, i-ID yomsebenzisi, iphasiwedi, inombolo ye-akhawunti, inombolo yekhadi lesikweletu, inombolo yocingo, usuku lokuzalwa, ikheli, kanye nekheli le-imeyili.


**Uma ufisa ukukhubaza izimvume ezithile, ibhange ngeke likwazi ukukunikeza isevisi ephelele ye-TCB Mobile Banking. Ungakhubaza izimvume ezithile kudivayisi yakho yeselula kanje:** "Izilungiselelo" → "Izinhlelo Zokusebenza" → "Ibhange le-TCB" → "Izimvume" noma "Izimvume" ukuze ukhubaze izimvume ezahlukene.


**Ukuze uthole ulwazi oluhlobene, sicela uvakashele iwebhusayithi yebhange: https://www.tcb-bank.com.tw/ noma uxhumane nesevisi yamakhasimende. Ngiyabonga!**
Inombolo Yocingo Yesevisi Yamakhasimende: 0800-033175, 04-22273131

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