Почта России

Почта России

Iqukethe izikhangiso

Mayelana nalolu hlelo lokusebenza

Uhlelo lokusebenza lwe-Russian Post luzokwenza ukuxhumana ne-Post kube lula futhi kuphumelele.

Ukucutshungulwa kwephasela nokuthunyelwa ngaphandle komugqa
• Ukwamukelwa kwamaphasela ngaphandle kolayini kunoma yiliphi ihhovisi leposi lapho ukhokha nge-inthanethi noma ngesikhathi sokubonana
• Ukubalwa kwemigomo nezindleko zezindlela ezehlukene zokulethwa kwempahla yasekhaya neyamazwe ngamazwe
• Ukubhalisa ngesisindo esilinganiselwe: uma iphasela lilula, imali izobuyiselwa ekhadini ngokuzenzekelayo.
• Ukubhaliswa kokuthunyelwa kwe-EMS yasekhaya neyamazwe ngamazwe ngokudiliva ngeposi kulo lonke elaseRussia
• Ukuthumela amaphasela ngaphandle kwekheli lomamukeli: ngenombolo yocingo, ekhelini lehhovisi le-poste restante noma kwi-PO box.
• Inkokhelo ngekhadi ku-inthanethi, ukubhalisa "SBP" noma egatsheni
• Shicilela amafomu agcwalisiwe ngokuqondile esicelweni
• Ukwengezwa okuzenzakalelayo kwenombolo yethrekhi ekusetshenzisweni komthumeli nomamukeli, uma izinombolo zocingo zibaluliwe

uhlelo lwebhonasi
• Khokhela amaphasela ngohlelo lokusebenza, thola kufikela ku-10% wezindleko zokuthumela ku-akhawunti yakho yebhonasi futhi wonge ekuthunyelweni kwesikhathi esizayo

Ukulethwa kwamaphasela nge-courier
• Ukuthumela amaphasela ehhovisi nge-courier
• Ngokuthunyelwa kwe-EMS, umthumeli uzokunikeza ukupakishwa kwamahhala, akhiphe inombolo yokulandelela
• Ukulethwa kwamaphasela asuka ehhovisi nge-courier
• Kunoma yiliphi ikheli endaweni yesevisi
• Uchungechunge lwesimo olusobala lokulandelela, isaziso, ukuxhumana ne-courier

Ilandelela ukuthunyelwa ngenombolo yethrekhi
• Ukwengezwa okuzenzakalelayo kwamaphasela kuhlelo lokusebenza
• Lonke ulwazi olubaluleke kakhulu mayelana namaphasela
• Ikhono lokuqamba kabusha ukuthunyelwa
• Ukuthola okuzenzakalelayo kwegama lomkhiqizo kusuka ezinkundleni ezihamba phambili zokuhweba
• Izaziso ze-elekthronikhi eziza ngqo kuhlelo lokusebenza ngokushesha kunephepha
• Isilinganiso sosuku lokufika emnyangweni
• Izaziso ze-imeyili kanye ne-Push mayelana nezinguquko ezimeni zokuthunyelwa
• Isexwayiso mayelana nokuphelelwa yisikhathi kwezikhathi zokulondoloza kanye nekhono lokunwebeka
• Ukubonisa inani lemali ekulethweni nasezinkokhelweni zentela
• Izimo zemali ekulethweni kwe-oda leposi
• Izinkokhelo zeCustoms ngaphandle kwekhomishini
• Imvume nge-elekthronikhi nerejistarwe ukuthi uyitholile
• Ukulandelela okuku-inthanethi kokuthunyelwa kwamazwe ngamazwe namaphasela asuka e-Belarus, Armenia, Georgia, Turkey, Germany, Kazakhstan nezinye izindawo
• Landela ngomkhondo amaphakheji avela ezitolo ezidumile ze-inthanethi nezimakethe: AliExpress Russia, Wildberries, Yandex.Market, M-Video, Ozon

Ukwamukela ukuthunyelwa
• Ukubhalisa ngaphambilini egatsheni ukuze uthole inkonzo ngaphandle komugqa
• Ukucinga nokukhishwa kwezimpahla ngebhakhodi kusuka kuhlelo lokusebenza
• Ukuthola amaphasela ngaphandle kwepasipoti kanye nezaziso zephepha ngekhodi evela ku-SMS
• Imvume nge-elekthronikhi nerejistarwe ukuthi uyitholile
• Amandla ommeli we-elekthronikhi ukuze anikezwe omunye umuntu

Ulwazi Lwegatsha
• Umsebenzi weminyango ngesikhathi sangempela
• Amahora okusebenza asePosini
• Sesha eliseduze nawe noma ngekheli/ikhodi ye-zip
• Hlunga ngamasevisi
• Isikhumbuzo sendlela yokuya emnyangweni lapho iphakethe likulindile
• Ukubhukha kusengaphambili kwesevisi yokweqa

Impendulo
• Xoxa nesikhungo sokuxhumana
• Ukuhlolwa kokulethwa kwezithunywa kanye nomsebenzi wamagatsha
• Ukulandelela isimo sezicelo ze-elekthronikhi

Izinsizakalo zezezimali
• Ukudluliselwa kwemali kwamanye amazwe
• Ukudluliselwa ngaphakathi kwe-Russia
• Ukugcwaliswa kabusha kwamakhadi amazwe e-CIS
• Ukukhokhwa kwezintela nezinhlawulo zamaphoyisa omgwaqo

izinsiza zomphakathi
• Ukuthumela izincwadi ezibhalisiwe ze-elekthronikhi ezibalulekile ngokomthetho kubantu ngabanye nezinhlangano ezisemthethweni. Uma umamukeli exhume i-State Post, uzothola incwadi ngefomu le-elekthronikhi, uma kungenjalo, sizoyiphrinta futhi siyihambise emvilophini evaliwe.
• Ukulandelela okuningiliziwe
• Ukuthola izincwadi ezisemthethweni ezivela kuhulumeni

Futhi
• Ibhokisi le-P.O. lebhizinisi elisemthethweni
• Ukubhalisela amaphephandaba nomagazini
• Amatelegramu
• Izikhala
• Sesha amakhodi eposi ngekheli lendlu
• Ukubhaliswa kanye nokungena ku-akhawunti yomuntu siqu ye-Russian Post
• Ukugunyazwa ngezinkonzo zoMbuso
• Ukuphathwa kwesevisi nokubhalisa
• Ukwengeza iphasela ngenombolo yengoma kolunye uhlelo lokusebenza ngento yemenyu ethi "Yabelana".
• Ukwengezwa okuzenzakalelayo kwenombolo yethrekhi ekopishwe kusigcinalwazi

Ukusekelwa kohlelo lokusebenza lweselula - [e-mail]

Yini entsha

• Теперь рассчитываем стоимость доставки с учётом веса и габаритов посылки.
• Сделали более удобными получение и отправку писем и посылок по QR-коду.
• Исправили ошибки и улучшили пользовательский опыт.