OST Help Desk
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Mayelana nalolu hlelo lokusebenza
I-OakStreet Technologies, i-ERP ye-premium kanye nomhlinzeki wesofthiwe ye-CRM iletha esinye isisombululo esihlakaniphile sokukhulisa ukusebenzisana nokuxhumana phakathi kwabasebenzi nabaphathi babo kunoma yiluphi uhlobo lwebhizinisi.
Uma ulwa nezinhlelo zakho zamathikithi okucubungula ibhizinisi langaphakathi kanye nezithunywa zomsebenzi, Uhlelo Lokusebenza Lwedeski Losizo lwe-OST lungaba yisixazululo sakho esiphelele. Uzokwazi ukuphatha izicelo, izikhalazo, neziphakamiso ezivela kubasebenzi bakho ziye kubaphathi ngendlela elula engenazihibe.
Izici Ezibalulekile:
Izinketho zokufinyelela:
Uhlelo lokusebenza yakhelwe izinhlobo ezintathu ezahlukene abasebenzisi. Lonke uhlobo lomsebenzisi luzoba nezinketho ezichaziwe zokufinyeleleka ngokusekelwe kuphrofayela yabo.
Isisebenzi:
Umsebenzi uzokwazi ukwenza ithikithi eliphathelene nezikhalazo zaso, izicelo, noma iziphakamiso futhi angase anikeze umphathi, noma ilungu elikhethiwe leqembu elizotholakala ezinkethweni zemenyu yokudonsela phansi. Ngale ndlela isisebenzi sizokwazi ukuthumela umlayezo waso kumuntu ofanele ngaso leso sikhathi.
Umphathi:
Abasebenzisi abazosebenzisa lolu hlelo lokusebenza njengomphathi bazokwazi ukufinyelela ukubuka, ukuphendula, ukushintsha isimo, ngisho nokuqondisa kabusha ithikithi kunoma yiliphi elinye ilungu elithintekayo leqembu. Ngale ndlela, inkinga, nokuxazululwa kwayo kuzocutshungulwa kahle ngaphandle kokubambezeleka noma ukukhathazeka okucacile. Abaphathi bazokwazi futhi ukugada uma ithikithi selixazululiwe noma cha futhi bacubungule isicelo ngendlela efanele.
Umlawuli:
Abasebenzisi abanephrofayela yomlawuli kanye nokufinyeleleka bazokwazi ukuphatha isiphetho esingemuva sohlelo lokusebenza lweselula njengoba bengavumela abasebenzisi ukuthi bakhethe amaphrofayela abo nezici zokufinyeleleka ngokusekelwe emisebenzini nezidingo zabo. Umlawuli uzokwazi ukugada umsebenzi womsebenzisi nezinye izici ezihlukahlukene ezigcina izinto zishelela ngenkathi ibhizinisi lakho likhula ngokushesha.
Okunamathiselwe kwi-imeyili:
Wonke umsebenzisi uzoba nezikhala ezingu-6 zokulayisha i-multimedia yakhe, okungaba izithombe ezi-5 nevidiyo, noma izithombe ezingu-6 njengoba uthola inkululeko eyengeziwe yokugcina iphrofayela yakho esemthethweni ohlelweni lokusebenza lweDeski Losizo lwe-OST.
Uhlelo lwakho lokusebenza lwe-Perfect Mobile Ticketing Resolution:
Imisebenzi yebhizinisi ingaba matasa ngezinye izikhathi, futhi ngezinye izikhathi iyakhungathekisa. Siyaqonda ukuthi inkampani ematasa isebenza kanjani, siyazi futhi ukuthi akuwona wonke amabhizinisi anezindlela zokuthola izixazululo zobuchwepheshe obukhethekile kanye ne-premium. Uhlelo lokusebenza lweDeski Losizo lwe-OST likuvumela ukuthi uphathe amathikithi akho njengoba uhamba noma umatasatasa esimweni somuntu siqu kuyilapho ugcina ibhizinisi lakho lisebenza kahle ngaphandle kokuphazanyiswa.
Nika amandla Ukuthatha Izinqumo Okusebenzayo:
Abaphathi ngokuvamile kufanele benze izinqumo ngokungananazi ukuze umsebenzi wenziwe ngendlela engcono kakhulu, ngokufanayo, abasebenzi bangase bakuthole kunzima ukwabelana ngezikhalazo zabo ngesikhathi esihlobene nanoma iyiphi ingxenye yemisebenzi yabo. Uhlelo lokusebenza lweDeski Losizo lusebenza njengohlelo lokusebenza lokuxhumana okusheshayo, elinebhokisi lokungenayo elabelwe, kuyilapho liyithuluzi elisemthethweni lokuthenga amathikithi lebhizinisi lakho.
Kwa-OakStreet Technologies sihlala sizizwa sijabule ukuzwa kuwe, sigxile ekuxazululeni yonke imibuzo yakho futhi sizokujabulela ukukuqondisa ukuthi ungalusebenzisa kanjani lolu hlelo lokusebenza futhi uthole inani eliphakeme kakhulu ngaphandle komzamo nhlobo. Odinga ukukwenza nje ukuxhumana nathi ku-support@9ostech.com futhi othile eqenjini lethu uzokuphendula ngokushesha.
Thina kwa-OakStreet sizothanda ukuzwa kuwe ukuze sikwazi ukuthuthukisa imikhiqizo yethu namasevisi ukuze sikunikeze ngendlela engcono kakhulu.
Uma ulwa nezinhlelo zakho zamathikithi okucubungula ibhizinisi langaphakathi kanye nezithunywa zomsebenzi, Uhlelo Lokusebenza Lwedeski Losizo lwe-OST lungaba yisixazululo sakho esiphelele. Uzokwazi ukuphatha izicelo, izikhalazo, neziphakamiso ezivela kubasebenzi bakho ziye kubaphathi ngendlela elula engenazihibe.
Izici Ezibalulekile:
Izinketho zokufinyelela:
Uhlelo lokusebenza yakhelwe izinhlobo ezintathu ezahlukene abasebenzisi. Lonke uhlobo lomsebenzisi luzoba nezinketho ezichaziwe zokufinyeleleka ngokusekelwe kuphrofayela yabo.
Isisebenzi:
Umsebenzi uzokwazi ukwenza ithikithi eliphathelene nezikhalazo zaso, izicelo, noma iziphakamiso futhi angase anikeze umphathi, noma ilungu elikhethiwe leqembu elizotholakala ezinkethweni zemenyu yokudonsela phansi. Ngale ndlela isisebenzi sizokwazi ukuthumela umlayezo waso kumuntu ofanele ngaso leso sikhathi.
Umphathi:
Abasebenzisi abazosebenzisa lolu hlelo lokusebenza njengomphathi bazokwazi ukufinyelela ukubuka, ukuphendula, ukushintsha isimo, ngisho nokuqondisa kabusha ithikithi kunoma yiliphi elinye ilungu elithintekayo leqembu. Ngale ndlela, inkinga, nokuxazululwa kwayo kuzocutshungulwa kahle ngaphandle kokubambezeleka noma ukukhathazeka okucacile. Abaphathi bazokwazi futhi ukugada uma ithikithi selixazululiwe noma cha futhi bacubungule isicelo ngendlela efanele.
Umlawuli:
Abasebenzisi abanephrofayela yomlawuli kanye nokufinyeleleka bazokwazi ukuphatha isiphetho esingemuva sohlelo lokusebenza lweselula njengoba bengavumela abasebenzisi ukuthi bakhethe amaphrofayela abo nezici zokufinyeleleka ngokusekelwe emisebenzini nezidingo zabo. Umlawuli uzokwazi ukugada umsebenzi womsebenzisi nezinye izici ezihlukahlukene ezigcina izinto zishelela ngenkathi ibhizinisi lakho likhula ngokushesha.
Okunamathiselwe kwi-imeyili:
Wonke umsebenzisi uzoba nezikhala ezingu-6 zokulayisha i-multimedia yakhe, okungaba izithombe ezi-5 nevidiyo, noma izithombe ezingu-6 njengoba uthola inkululeko eyengeziwe yokugcina iphrofayela yakho esemthethweni ohlelweni lokusebenza lweDeski Losizo lwe-OST.
Uhlelo lwakho lokusebenza lwe-Perfect Mobile Ticketing Resolution:
Imisebenzi yebhizinisi ingaba matasa ngezinye izikhathi, futhi ngezinye izikhathi iyakhungathekisa. Siyaqonda ukuthi inkampani ematasa isebenza kanjani, siyazi futhi ukuthi akuwona wonke amabhizinisi anezindlela zokuthola izixazululo zobuchwepheshe obukhethekile kanye ne-premium. Uhlelo lokusebenza lweDeski Losizo lwe-OST likuvumela ukuthi uphathe amathikithi akho njengoba uhamba noma umatasatasa esimweni somuntu siqu kuyilapho ugcina ibhizinisi lakho lisebenza kahle ngaphandle kokuphazanyiswa.
Nika amandla Ukuthatha Izinqumo Okusebenzayo:
Abaphathi ngokuvamile kufanele benze izinqumo ngokungananazi ukuze umsebenzi wenziwe ngendlela engcono kakhulu, ngokufanayo, abasebenzi bangase bakuthole kunzima ukwabelana ngezikhalazo zabo ngesikhathi esihlobene nanoma iyiphi ingxenye yemisebenzi yabo. Uhlelo lokusebenza lweDeski Losizo lusebenza njengohlelo lokusebenza lokuxhumana okusheshayo, elinebhokisi lokungenayo elabelwe, kuyilapho liyithuluzi elisemthethweni lokuthenga amathikithi lebhizinisi lakho.
Kwa-OakStreet Technologies sihlala sizizwa sijabule ukuzwa kuwe, sigxile ekuxazululeni yonke imibuzo yakho futhi sizokujabulela ukukuqondisa ukuthi ungalusebenzisa kanjani lolu hlelo lokusebenza futhi uthole inani eliphakeme kakhulu ngaphandle komzamo nhlobo. Odinga ukukwenza nje ukuxhumana nathi ku-support@9ostech.com futhi othile eqenjini lethu uzokuphendula ngokushesha.
Thina kwa-OakStreet sizothanda ukuzwa kuwe ukuze sikwazi ukuthuthukisa imikhiqizo yethu namasevisi ukuze sikunikeze ngendlela engcono kakhulu.
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
Ayikho idatha eyabiwe nezinkampani zangaphandle
Funda kabanzi mayelana nendlela onjiniyela abaveza ngayo ukwabelana
Ayikho idatha eqoqiwe
Funda kabanzi mayelana nokuthi onjiniyela bakuveza kanjani ukuqoqwa
Idatha ayibetheliwe
Yini entsha
Features included are:
1. Generate requests, suggestions and complaints.
2. Resolution of tickets assigned.
3. Add comments.
4. Add/View files.
5. Profile view.
1. Generate requests, suggestions and complaints.
2. Resolution of tickets assigned.
3. Add comments.
4. Add/View files.
5. Profile view.