RocketFlow - Digital Workplace

Rocket Flyer Technology Private Limited

Mayelana nalolu hlelo lokusebenza

I-Rocketflow inika amandla ama-Enterprise ku-automation yezinqubo zebhizinisi kanye nezenzo ezingase zenziwe ngabasebenzisi ngesikhathi sangempela. I-Rocketflow yenza lokhu ngokunika amandla abasebenzisi ukuthi balandele ukuhamba komsebenzi/izigaba/izenzo zebhizinisi ezilungiselelwe kusengaphambili futhi benze izenzo ezilungiselelwe kusengaphambili ukuze zifeze okufanayo. I-Rocketflow iyi-Business Process Management Platform enamandla okulungisa nokuphatha ukugeleza kokusebenza kwebhizinisi okuyinkimbinkimbi okuhlanganisa izigaba eziningi zebhizinisi, abasebenzisi noma iqembu labasebenzisi, izindawo zokuthintana namakhasimende njll. Inkundla ye-Rocketflow iza nohlelo lokusebenza lweselula, iwebhusayithi yeselula kanye nephaneli yewebhu yomqondisi ukuze abadlali bebhizinisi benze imisebenzi yabo ngesikhathi sangempela. Ikuvumela ukuthi Udale, Ulawule, Ulandele futhi Uphathe inqubo yebhizinisi lakho lezinhlobo ezahlukene nge-Persona Ehlukahlukene
Ukufaka kuhlu izinkinga ezimbalwa ezijwayelekile zebhizinisi elenza ukuhamba komsebenzi mathupha:
• Ungavumelanisa kanjani bonke abasebenzisi bebhizinisi namakhasimende ngesikhathi sangempela?
• Ungakuthola kanjani ukubonakala kokusebenza kwebhizinisi jikelele? Aphi amabhodlela? Iyiphi inqubo ethatha isikhathi esiningi futhi enezinsiza ezincane? Iyiphi inqubo engenawo amandla futhi isetshenziswa ofakazi?
• Ungahlinzeka kanjani ngokusobala kumakhasimende ngesikhathi sangempela? Yiziphi izindawo zokuthinta ikhasimende? Ingabe ikhasimende lazisiwe ngesikhathi sokusebenza kwebhizinisi kungaphansi kwesenzo?
• Ungakwandisa kanjani ukwaneliseka kwamakhasimende?
• Ungakhuphula kanjani ukusebenza kahle?
• Uyisingatha kanjani imisebenzi ngokuqhubekayo?

Isebenza kanjani i-Rocketflow?
• Dala Ukuhamba komsebenzi
• Dala ukuhamba komsebenzi ezizungeze imisebenzi eminingi yebhizinisi kanye ne-SOPS
• Ukugeleza komsebenzi kuyakwazi ukuvumelanisa abasebenzisi kumashaneli edijithali ahlukahlukene
• Abasebenzisi bemephu
• Phatha isigaba senhlangano kanye namaqembu ahlukene okusebenza ezindaweni ezihlukahlukene.
• Phatha Ukuqinisekisa Nokugunyazwa
• Imephu ye-KPI kanye nezinye izinhlaka zokusebenza
• Impahla Yemephu
• Imephu zonke izinsiza kanye nezinhlobo ezahlukene zezimpahla zezinsiza
• Ukuhlanganiswa namathuluzi okuphatha amafa nokuphakelayo kwedatha
• Lawula uhlu lwezimpahla nemisebenzi ehlobene namasevisi

• Chaza Izigameko
• Lungiselela zonke izehlakalo ngokwezidingo zebhizinisi ngalinye bese usetha izivumelwano
• Setha izenzo zokuphendula ezizenzakalelayo ngohlelo
• Setha izexwayiso/izibangeli bese ucubungula imithetho esekelwe

• Setha Izibangeli
• Noma yisiphi isigameko, impendulo kanye nesenzo singamakwa ngezibangeli.
• Izicupho zicupha izenzo zokuphendula nesaziso ngesikhathi sangempela
• Izaziso zingatholwa nange-SMS, i-imeyili, izaziso ze-Mobile Push kanye ne-IVR

• Isinqumo Nezenzo
• Ideshibhodi yomqondisi inikeza imininingwane ehlakaniphile yayo yonke imisebenzi ngesikhathi sangempela
• I-Platform iyakwazi ukwenza ukuhlaziya okuhlukahlukene ukuze ikusize wenze isinqumo esifanele
• Iphaneli yomqondisi ukufinyelela kwakho kwesilawuli kude ukuze wenze noma yisiphi isenzo ngesikhathi sangempela.

Yini entsha

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