1. Ikhasimende
Inhloso: Phatha ulwazi lwekhasimende.
Izici: Engeza, hlela, futhi ubuke imininingwane yekhasimende efana nolwazi lokuxhumana, igama lebhizinisi, nomlando wobudlelwane.
2. Ukuhola
Inhloso: Landela umkhondo wamakhasimende angaba khona noma imikhondo yokuthengisa.
Izici: Engeza imikhondo emisha, buyekeza isimo sokuhola, yabela amalungu eqembu, futhi ulandele.
3. Umhlangano
Inhloso: Hlela futhi uphathe imihlangano namakhasimende noma abaholayo.
Izici: Engeza imininingwane yomhlangano efana nosuku, isikhathi, ababambiqhaza, kanye ne-ajenda. Inketho yokubuka umlando womhlangano.
4. Shayela
Inhloso: Ngena futhi uphathe ukuxhumana kwamaklayenti ngokusebenzisa izingcingo.
Izici: Engeza amarekhodi call, imiphumela call, futhi izenzo zokulandelela.
5. Izindleko
Inhloso: Landelela izindleko zansuku zonke.
Izici: Engeza futhi uhlukanise okufakiwe kwezindleko ngamarisidi namanothi.
6. Ukugunyazwa Kwezindleko
Inhloso: Phatha inqubo yokugunyazwa kwezindleko ezithunyelwe.
Izici: Bukeza, gunyaza, noma wenqabe izindleko ngokuphawula.
7. Isikhalo
Inhloso: Bhalisa futhi uphathe izikhalazo zamakhasimende noma izinkinga zangaphakathi.
Izici: Engeza imininingwane yesikhalazo, landelela isimo, yabela amalungu eqembu, futhi uxazulule.
Kubuyekezwe ngo-
Jan 13, 2026