I-Upservice iyindawo yokusebenza ehlanganisiwe yebhizinisi lakho. Uhlelo lwethu lokusebenza luhlanganisa uhlelo lwe-CRM lwamathuluzi okuthengisa, amaphrojekthi kanye nokuphathwa kwemisebenzi, kanye ne-Service Desk/Help Desk ephelele. Le nkundla eguquguqukayo izenzakalela ukusebenzisana kwamakhasimende kusukela ekuxhumaneni kokuqala kuya ekusekelweni kwangemva kokuthengisa, iqeda isiphithiphithi senqubo, futhi ihlinzeka ngokuhlaziya okusobala.
Izici ezibalulekile ze-Upservice:
I-CRM kanye nokuthengisa: Phatha isisekelo samakhasimende akho, phatha amadili kuwo wonke ama-funnel okuthengisa, futhi ulandelele wonke umlando wokuxhumana nekhasimende ngalinye efasiteleni elilodwa.
Ukuphathwa kwephrojekthi kanye nemisebenzi: Hlela futhi uqaphe umsebenzi wethimba lakho. Setha imisebenzi, qapha izikhathi zokugcina, landelela isikhathi sabasebenzi, futhi uxhumane nozakwabo.
I-Service Desk kanye nohlelo lwamathikithi: Hlanganisa ukuqoqwa kwamathikithi kusuka ku-imeyili, i-Telegram, i-WhatsApp, i-MAX, ingxoxo eku-inthanethi, kanye namafomu ewebhusayithi. Ukulawula okuqinile kokwenziwa ngokusekelwe emithethweni ye-SLA engenziwa ngokwezifiso.
Ukulandelela Impahla kanye Nesisekelo Solwazi: Hlela ulwazi lwenkampani futhi uphathe ngokusobala amadokhumenti kanye nempahla usebenzisa iziqondisi ezilula.
Izinzuzo Zokusebenzisa i-Upservice:
Zonke izinqubo kuhlelo lokusebenza olulodwa: Kusukela ekubanjweni kwamakhasimende ku-CRM kuya ekuvalweni kwamathikithi ekusekelweni kobuchwepheshe, umlando wonke wethimba lakho usezandleni zakho.
- Sheshisa isevisi yamakhasimende: Izaziso ezisheshayo kanye nokuxhumana kwe-omnichannel kukuvumela ukuthi uqhube ngokushesha ukuthengisa futhi uxazulule izinkinga zokusekela ngaphandle kokulahleka kwedatha.
- Isixhumi esibonakalayo: Ukulula kokusebenzisa kuqinisekisa ukungeniswa okusheshayo kwabasebenzi ngaphandle kokuqeqeshwa isikhathi eside.
- Ukuhlaziya okunamandla: Imibiko enemininingwane ngokuthengisa, amaphrojekthi, kanye nekhwalithi yesevisi isiza ekuboneni amathuba okukhula futhi ithuthukise ukusebenza kahle kwenkampani.
Sihlala sithuthukisa uhlelo lwethu lokusebenza ngokusekelwe kumpendulo yabasebenzisi. Uma uneziphakamiso noma imibuzo, sicela usithinte nge-imeyili: info@upservice.com
I-Upservice uhlelo lokuphatha ibhizinisi lesevisi.
Kubuyekezwe ngo-
Sep 23, 2026