HDI Remote

HDI Versicherung AG

Mayelana nalolu hlelo lokusebenza

Uhlelo lokusebenza lwe-HDI Remote luzosiza ukukunikeza ngezinsizakalo zobunjiniyela be-HDI ngokusebenzisa ucwaningo olukude. Uhlelo lokusebenza livumela unjiniyela we-HDI ukuba abone lokho okubonayo ngokusebenzisa ikhamera kudivayisi yakho yeselula. Ukuqala ucwaningo olukude kufanele umenywe ngeposi noma nge-SMS.

Uhlelo lokusebenza ngeke luvumele ukufinyelela konjiniyela wobungozi kunoma iyiphi idatha egcinwe kudivayisi yakho.

Izici ezingeziwe zocwaningo lwakho olukude ngokubonisana nobungozi be-HDI zifaka:

- Amakholi wevidiyo e-HD egcwele abasebenzisi abaningi anezichasiselo ezingokoqobo ezingathandwa kwabathelisi esikubona, izikhombisi ezabiwe, nokusondeza okungapheli kokusebenzisana komhlanganyeli obukwayo
- Imibhalo yamacala wokusekelwa okukude anohlu lokuhlola, ukuphawula, izithombe-skrini nokuqoshwa kwamavidiyo
- Izingxoxo nomhumushi ohlanganisiwe kwezinye izilimi ukunqoba izithiyo zolimi
Imodi yokuzula eneziyalezo ezibukwayo ukuqondisa abantu ngokuphepha esitezi sesitolo
- Isimemo sabasebenzisi besivakashi abangajoyina ngokuchofoza okukodwa ngesixhumanisi esipheqululini seselula ngaphandle kokufaka uhlelo lokusebenza kuqala
- Izinhlelo zokusebenza ezihlukile ezitholakala ngezibuko zedatha / izibuko ezihlakaniphile

Yini entsha

- Upgraded tickets: “Cases” are now “Tickets” with rich text descriptions and multiple workflow executions.
- Simplified task management: Manage all tasks across tickets in one place, now with due dates.
- Faster navigation: View asset (former product) and ticket types directly in the main menu.
- Enhanced communication: Search chat messages & upload multiple files.